What are the responsibilities and job description for the Part Time Night Auditor position at Courtyard by Marriott Jacksonville Bultler Blvd?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at a premier hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during the overnight shift. This position involves balancing financial transactions, providing exceptional customer service, and maintaining guest relations. The ideal candidate will have a strong background in hospitality management and a passion for delivering outstanding guest experiences.
Responsibilities
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Prepare and distribute daily reports detailing revenue, occupancy, and other key performance indicators.
- Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally.
- Manage front desk operations during the night shift, including check-ins and check-outs.
- Maintain accurate records of guest accounts, ensuring all charges are posted correctly.
- Assist guests with any issues that arise during their stay, fostering positive guest relations.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Uphold security protocols to ensure the safety of guests and hotel property.
Qualifications
- Previous experience in hospitality management or hotel management is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with front desk operations and hotel management software is an asset.
- Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
- Excellent communication skills, both verbal and written, to effectively interact with guests and team members.
- Ability to work independently during night shifts while maintaining attention to detail.
- Strong problem-solving skills and the ability to handle challenging situations calmly.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 16 per week
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Valdosta, GA 31601 (Required)
Ability to Relocate:
- Valdosta, GA 31601: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12