What are the responsibilities and job description for the Night Auditor position at Courtyard by Marriott Lake City?
Job Summary
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring guest satisfaction, and performing essential accounting tasks.
Responsibilities
- Conduct night audit procedures efficiently and accurately
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries and resolve any issues promptly
- Manage phone inquiries and reservations
- Process financial transactions including posting charges to guest accounts
- Ensure the accuracy of financial reports and resolve discrepancies
- Maintain a clean and organized front desk area
Skills
- Excellent phone etiquette and communication skills
- Bilingual proficiency is a plus
- Strong background in hospitality with a focus on guest relations
- Familiarity with phone systems and hotel management software
- Ability to provide exceptional guest services in a resort or hotel setting
- Multilingual abilities are advantageous
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $15 - $16
