What are the responsibilities and job description for the Front Desk Agent position at Courtyard by Marriott- Modesto North?
**Overview:** We are seeking a professional and customer-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and creating a positive experience for all visitors. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and provide accurate information to guests - Handle guest inquiries and resolve any issues promptly - Assist with reservations and room assignments - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction **Requirements:** - Previous experience in hotel management or hospitality is preferred - Excellent phone etiquette and communication skills - Proficiency in using phone systems and office equipment - Strong guest relations skills with a focus on customer service - Ability to multitask and work effectively in a fast-paced environment - Bilingual proficiency is a plus, but not required - Knowledge of front desk operations and procedures Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Seasonal
Pay: $16.50 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
Ability to Relocate:
- Modesto, CA 95356: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $17