Demo

IT Delivery Manager - Technology Experience Center

Courtyard by Marriott Navi Mumbai
Bethesda, MD Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 3/5/2025
Job Summary

We're seeking an IT Delivery Manager to help champion the development and delivery of Global Technology initiatives. This individual is a key member of the Technology Experience Center (TEC) organization, providing operational and strategic support to the senior leadership team. This role supports managing department initiatives, optimizing planning processes, and ensuring effective facilitation of workshops, events, and cross-functional efforts. You'll be responsible for managing teams utilizing a structured project management methodology, ensuring efficient execution and continuous improvement.

The ideal candidate thrives in a fast-paced environment, possesses strong technical acumen, and is passionate about fostering collaboration across teams. You'll leverage your project management expertise to define priorities, manage risks, and deliver high-quality solutions that align with business needs.

Required Qualifications

  • Bachelor's degree or equivalent combination of education, technical training, or work/military experience.
  • 5 years of Information Technology experience, preferably in an infrastructure setting.
  • 1 years of formal Project Management experience.
  • Proven experience with project management methodologies (e.g., Scrum, Kanban) and an understanding of structured project management principles.
  • Strong interpersonal and communication skills with exceptional organizational ability and attention to detail.
  • Expertise in time-management, multitasking, and prioritizing in dynamic environments.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

  • Project Management Certification preferred (Project Management Professional (PMP) preferred).
  • Strong analytical and problem-solving skills to navigate complex challenges.
  • Demonstrated ability to manage budgets and maintain adherence to deadlines.
  • Excellent analytical and critical-thinking skills to address complex challenges effectively.
  • Experience facilitating daily stand-up meetings and retrospectives within a project management framework.
  • Ability to identify and resolve impediments that hinder team progress.
  • Ability to partner with Product Owners to define user stories and manage product backlogs within a project management framework.
  • Ability to work independently and collaboratively across matrixed teams.
  • Demonstrates discretion and professionalism in handling confidential information.
  • Thrives in a fast-paced, complex, and highly collaborative setting.

Core Responsibilities

Operational Management:

  • Collaborate with senior leadership to enhance operational efficiency and consistency across TEC initiatives, conferences, certifications, and workshops.
  • Proactively manage and maintain TEC department schedules, including leadership workshops, conferences, team outings, and travel arrangements.
  • Organize and facilitate workshops, including setting agendas, preparing materials, capturing key actions, and ensuring timely follow-up.
  • Serve as a liaison between executives and stakeholders, fostering alignment and open communication across teams.
  • Identify and implement opportunities to improve business planning processes and strengthen partnerships with internal and external stakeholders.
  • Support strategic initiatives and special projects, providing insights and recommendations for successful execution.
  • Oversee event logistics planning, such as catering and technical requirements, ensuring flawless execution.

Planning And Execution

  • Develop initiative plans aligned with structured project management principles, including requirements, cost, schedule, and deliverables.
  • Define clear milestones and task dependencies within the project management framework.
  • Facilitate planning and review sessions as part of the project management workflow.
  • Identify and manage initiative risks using structured risk mitigation strategies.

Project Leadership And Collaboration

  • Guide the team on project management practices to optimize performance.
  • Foster a collaborative environment that encourages innovation and continuous improvement.
  • Partner with Product Owners and stakeholders to ensure alignment on initiative goals.
  • Facilitate daily stand-up meetings and address team impediments proactively.
  • Serve as a liaison between executives and stakeholders, fostering alignment and open communication across teams.

Monitoring And Reporting

  • Track initiative progress and proactively identify potential roadblocks.
  • Maintain accurate initiative metrics to measure success within the project management framework.
  • Communicate initiative status and issues effectively to stakeholders.
  • Generate reports that provide insights into initiative performance and areas for improvement.
  • Actively monitor, update, and share critical information with initiative leads and the team.

Technical Expertise

  • Possess a strong understanding of infrastructure technologies relevant to assigned initiatives.
  • Translate business needs into actionable technical requirements.
  • Stay up to date on industry trends and best practices in project management methodologies.

Success in This Role The ideal candidate demonstrates exceptional critical thinking, relationship-building, and the ability to manage competing priorities with a proactive and strategic mindset. They thrive in a fast-paced environment, effectively balancing operational responsibilities and strategic contributions to support the success of the organization and its leadership team.

The salary range for this position is $84,900 to $132,200 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 28 days after the date of this posting, February 3, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Salary : $84,900 - $132,200

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