What are the responsibilities and job description for the Hotel Night Auditor Thursday-Sunday position at Courtyard by Marriott Pittsburgh Monroeville?
Job Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during the night shift. This position involves performing front desk duties, managing guest services, and conducting nightly audits of financial transactions. The ideal candidate will possess strong hospitality management skills and a commitment to providing exceptional customer service.
Responsibilities
- Perform nightly audits of financial transactions to ensure accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.
- Address guest inquiries and resolve any issues that may arise during the night shift.
- Maintain accurate records of all transactions and prepare reports for management review.
- Ensure the security of the hotel premises by monitoring access points and responding to emergencies as needed.
- Provide information about local attractions, services, and amenities to enhance the guest experience.
- Assist with administrative tasks such as filing, data entry, and maintaining inventory of supplies.
Skills
- Strong background in hotel management or hospitality management is preferred.
- Excellent customer service skills with a focus on guest satisfaction.
- Proficient in front desk operations, including handling reservations and managing guest accounts.
- Bilingual or multilingual abilities are a plus for effective communication with diverse guests.
- Exceptional phone etiquette and communication skills to handle inquiries professionally.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Previous experience in night audit roles or similar positions within the hospitality industry is advantageous.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- Monroeville, PA 15146 (Preferred)
Work Location: In person
Salary : $14
