What are the responsibilities and job description for the Food & Beverage Manager position at Courtyard by Marriott Richmond?
Job Summary
The Food and Beverage Manager will oversee the Bistro and Banquet operations, including revenues, expenses, personnel, guest satisfaction, and quality assurance. The ideal candidate will have a strong background in F&B management with at least 3 years of experience and proficiency in Micros is a plus.
QUALIFICATIONS
- Possess a strong understanding of food and beverage in hotel or event setting.
- Demonstrate genuine enthusiasm for hospitality and client service, ensuring every interaction reflects our commitment to excellence.
- Thrive in fast-paced environments, juggling competing priorities with ease and delivering results with meticulous attention to detail.
- Communicate professionally and effectively with clients, vendors, and team members, demonstrating strong decision-making and problem-solving skills.
- Availability to work weekends and evenings as needed.
- Food Manager Certification required.
KEY RESPONSIBILITIES
Banquet
- Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs to deliver exceptional event experiences.
- Plans and coordinates all banquet services, with group requirements and services for food and beverage proposals, contracts, BEO’s and the execution from beginning to completion, delegates with staff to ensure production is of high quality and service. Develops banquet menus.
- Oversee event setup, service, and breakdown, orchestrating smooth execution while maintaining active communication with clients, staff, and vendors.
Bistro
- Manage daily F&B operations, ensuring adherence to the Courtyard by Marriott brand standards.
- Lead and inspire the F&B team, fostering a positive work environment.
- Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals.
- Set procedures and provide guidance to ensure quality standards for food and beverage service.
- Maintain high guest satisfaction scores and quality assurance standards.
- Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
- Execute financial controls, including food and liquor costs, inventory controls, and ordering.
- Maintain all Food Safety, Department of Health and OSHA standards.
- Maintain certification from a brand approved alcohol responsible vendor training program, food handler certifications.
Other Duties
- Manager on Duty (MOD) as needed to direct the hotel operations in the absence of other department managers.
- Other duties as assigned, that the associate is capable of performing as staffing needs arise.
Abilities:
- Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
- Must be able to stand for eight hours, bend, stretch, reach.
- Must be able to communicate with other associates and/or guests.
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
