What are the responsibilities and job description for the Sales Manager position at Courtyard by Marriott Richmond?
JOB PURPOSE :
Reporting to the Director of Sales, General Manager, Marketing / Regional General Manager and Ownership, you will be responsible for providing sales and administrative support to the Sales team to ensure the smooth operation of the department.
ESSENTIAL JOB FUNCTIONS :
- Coordinating sales calls and client appointments
- Solicit new and existing accounts to meet and exceed revenue targets through outside sales calls, on-site visits and sales tours, and networking in the local community
- Preparing quotes and contracts for clients
- Travel within the local area to develop customer accounts and drive business into the specific hotel / cluster, increase market / customer share in all revenue streams
- Coordinating site inspections as required
- Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan
- Maintaining hotel and Sales & Marketing databases
- Conducting research and competitive analysis to compile reports
- Assisting with Sales & Marketing projects
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
- Work collaboratively with all departments to ensure proper group arrival, stay, and exit
- Point of contact for non-direct calls into the executive office / sales. Direct calls and emails for leads to the appropriate sales and catering managers
- Attends property Staff meetings, and other property specific meetings as requested by the General Manager / Director of Sales / Management
- Management and upkeep of BEOs
- Perform any other duties as and when assigned by management
- Must be able to travel
QUALIFICATIONS & SKILLS :
Essential :