What are the responsibilities and job description for the Hotel Executive Housekeeper position at Courtyard by Marriott South Bend Downtown?
Job Summary:
The Housekeeping Executive is responsible for overseeing the daily operations of the housekeeping department. This role ensures cleanliness standards are met throughout the property, supervises the housekeeping team, manages inventory and supplies, and upholds Marriott brand standards. The ideal candidate is a strong leader with attention to detail, excellent organizational skills, and a passion for cleanliness and guest satisfaction.
Key Responsibilities:
- Supervise and coordinate all housekeeping team members including room attendants, laundry attendants, and public area attendants.
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are maintained.
- Train, mentor, and motivate housekeeping staff to achieve service excellence and operational efficiency.
- Prepare work schedules, assign duties, and monitor team performance.
- Maintain inventory of linens, cleaning supplies, and equipment; place orders as needed.
- Collaborate with the maintenance team to report and resolve maintenance issues promptly.
- Ensure compliance with health, safety, and hygiene standards.
- Manage housekeeping-related budgets and control operational costs.
- Maintain documentation including room inspections, staff training records, and supply usage logs.
- Respond to guest requests and complaints in a timely and professional manner.
Qualifications:
- 2 years of experience in a housekeeping supervisory or executive role, preferably in a hotel setting.
- Strong leadership, communication, and team management skills.
- Ability to multitask, prioritize responsibilities, and maintain attention to detail.
- Proficiency in using hotel management systems and Microsoft Office Suite.
- Knowledge of Marriott brand standards (preferred).
- High school diploma or GED required; associate degree or hospitality certification is a plus.
Physical Requirements:
- Ability to stand, walk, bend, and lift for extended periods.
- Able to lift up to 25 lbs and work in a fast-paced environment.
Benefits:
- Competitive salary
- Paid time off
- Employee hotel discounts
- Opportunities for advancement within JSK Hospitality
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Elkhart, IN 46514 (Required)
Ability to Relocate:
- Elkhart, IN 46514: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20