What are the responsibilities and job description for the Room Attendants, Housepersons, and Inspectors position at Courtyard by Marriott / Springhill Suites by...?
Room Attendants, Housepersons, Room Inspectors-Do you have hotel housekeeping experience and your current job can't offer you full-time hours? We have positions available that can provide you year-round stability.
The housekeeping department of the dual Courtyard by Marriott and Springhill Suites by Marriott is looking for you! We have an experienced team that it growing.
Position Summaries
-The Room Attendant is responsible for the cleaning and servicing of guestrooms and public areas while ensuring the rooms are maintained to set cleanliness standards and are ready in a timely manner. Room Attendants must also be able to address and resolve guest requests and issues.
-The Houseperson is responsible for maintaining the cleanliness of guest corridors, housekeeping closets, service elevator landings, and all other assigned areas. This role is responsible for transferring linen to and from the closets after stripping the linens as well as delivering any other items to guest rooms as needed.
-The Room Inspector is responsible for overseeing the cleaning of guestrooms and public areas, while ensuring the rooms are maintained to set cleanliness standards and are ready in a timely manner.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
- Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
- Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
- Clean guest rooms and bathrooms up to company standards which includes but is not limited to making beds, dusting furniture, cleaning closets, replenishing bathroom supplies and room amenities, vacuuming, mopping the floors, and securing each room is shut and latched upon leaving ensuring guest safety.
- Remove all trash and dirty linens from guest rooms and hallways, keeping hallways and public areas clean, neat, and vacuumed.
- Identify, log, and correct any deficiencies found in the rooms per the set cleanliness standards and lastly reinspect the rooms for accuracy.
- Report all vacant and inspected rooms to the housekeeping inspector in a timely manner.
- Take all housekeeping calls and requests and ensure that they have been completed by following up with the proper staff and communicated.
- Assist with keeping linens and supplies stocked and maintained and linen closets cleaned.
- Handle items for “Lost and Found” according to company standards.
- Maintain cleanliness of housekeeping carts and restock them for next day use, replenish chemical bottles.
- Report any needs for repairs to the proper personnel in a timely manner.
- Address and resolve all guest complaints quickly and accurately.
- Show initiative in job performance by anticipating the needs of guests and team members.
- Follow all company’s policies and procedures.
- Must maintain a clean and safe work environment and report any safety issues to management immediately.
- Attend meetings/trainings as required by management.
- Perform any other duties as assigned by management.
Job Types: Full-time, Part-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Fernandina Beach, FL 32034 (Required)
Ability to Relocate:
- Fernandina Beach, FL 32034: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $40,000
