What are the responsibilities and job description for the Bistro Attendant position at Courtyard by Marriott?
The Bistro attendant is responsible for greeting guests at the Bistro, assisting them with their order, and preparing the items as requested. They will work with a kitchen team on food items, but be responsible for beverage preparation. They will also take ownership of the front of house experience for our guests, ensuring tables are properly set and cleared, and guests’ needs are met and their expectations exceeded.
- Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques.
- Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times.
- Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system.
- Clear and clean tables; reset counters and tables.
- Maintain kitchen and wait station by keeping area tidy and clean and stock kitchen and bar at the end of each shift.
