Demo

FT/PM Houseperson

Courtyard by Marriott
Charlotte, NC Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/17/2025

Job Summary

The Houseperson cleans and maintains all corridors, elevators and landings and service areas on guest room floors, ensuring hotel-s standards of cleanliness. This position also provides linen supplies for Room Attendants, stocks floor closets, delivers and retrieves items requested by guests and Office Coordinator. Employee will deliver world-class level of service.

  • Driving Eligibility is required for this role

Job Responsibilities

  • Attend team briefings.
  • Greet all guests with a smile and hello.
  • Anticipate the needs of guests.
  • Ensure confidentiality of hotel guests.
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Ensure security of any assigned keys and beeper.
  • Review assignment sheet and update completed assignments. Check with supervisor and housekeeping office for additional assignments throughout the shift.
  • Review assigned area and complete general removal of any trash or debris on floors.
  • Check assigned floor closets and complete linen requisition to replenish linen supplies.
  • Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves / counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
  • Remove all dirty linen from assigned room attendant-s carts and closets and place in laundry bags.
  • Clean designated areas with proper chemicals, tools and equipment.
  • Wipe down all surfaces of ice machines, laundry machines / counters / shelves.
  • Ensure that nothing is stored in stairwells or guest elevators.
  • Transport any room service trays / items in guest hallways to service elevator landings.
  • Check under furniture for debris and remove if present.
  • Inspect condition of all furniture for tears, rips and stains and report damages to supervisor.
  • Dust and polish all woodwork.
  • Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
  • Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
  • Clean all lamps, light fixtures and light switches; check for proper working condition.
  • Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
  • Remove dust, grease and smears from house / public phones and reposition properly.
  • Remove dust on drapes weekly and realign to correct position daily.
  • Inspect condition of planters and plants; remove debris, polish planters.
  • Remove stains, scuff marks, and dust from baseboards, ledges and corners.
  • Polish all brass surfaces to a high gloss.
  • Empty trash containers, ashtrays and ash urns in public areas into proper containers for recycling.
  • Remove trash; debris and cobwebs from balconies / patios.
  • Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, etc.). Replace floor mats. Remove debris from elevator tracks.
  • Empty vacuum cleaner bags, replace and clean machines.
  • Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
  • Transport guest laundry and dry cleaning to correct guest rooms.
  • Turn over any lost and found items to the supervisor.
  • Ensure security of guest room access and hotel property.
  • Drive property Shuttle : must have valid Drivers License.
  • Perform other duties as assigned.

    Benefits :

  • 401k after 90 days, fully vested, company match to 3%
  • Medical (3 Plan choices)
  • Dental (2 Plan choices)
  • Vision
  • Employee Assistance Program (EAP)
  • Northwood Hospitality Discounts
  • Marriott Discounts worldwide
  • Awesome PTO policy
  • and more
  • EEO and ADA Statements

    Courtyard by Marriott Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

    Education

  • High school diploma or GED preferred
  • Skills and Experience (Essential)

  • 18 years of age
  • Valid US State Driver-s license or an international driver-s license.
  • Housekeeping experience
  • Communicate in English with guests, management, staff, and co-workers to their understanding
  • Knowledge of effective organizational practices
  • Ability to maintain strict confidentiality
  • Skills and Experience (Preferred)

  • Housekeeping experience preferably at a four-star property
  • Fluency in Spanish
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a FT/PM Houseperson?

    Sign up to receive alerts about other jobs on the FT/PM Houseperson career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $27,965 - $34,455
    Income Estimation: 
    $43,712 - $57,065
    Income Estimation: 
    $37,686 - $55,645
    Income Estimation: 
    $27,965 - $34,455
    Income Estimation: 
    $43,712 - $57,065
    Income Estimation: 
    $37,686 - $55,645
    Income Estimation: 
    $56,553 - $71,936
    Income Estimation: 
    $86,514 - $112,330
    Income Estimation: 
    $43,712 - $57,065
    Income Estimation: 
    $56,553 - $71,936
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Courtyard by Marriott

    Courtyard by Marriott
    Hired Organization Address Salt Lake, UT Part Time
    Embark on an exciting journey in the hospitality industry at Salt Lake City Courtyard by Marriott, now hiring a Property...
    Courtyard by Marriott
    Hired Organization Address Fort Wayne, IN Full Time
    Courtyard by Marriott - JobID : 100-154302554 [Room Attendant / Cleaner] As a Housekeeper at Courtyard by Marriott, you'...
    Courtyard by Marriott
    Hired Organization Address Indianapolis, IN Full Time
    Title: Bistro Supervisor Reports to: General Manager Summary/Objective: This position plays a major role in a guest's ex...
    Courtyard by Marriott
    Hired Organization Address Statesville, NC Full Time
    Room Attendant Job Description Position Summary The room attendant works under the direction of the Executive Housekeepe...

    Not the job you're looking for? Here are some other FT/PM Houseperson jobs in the Charlotte, NC area that may be a better fit.

    FT/PM Houseperson

    Courtyard by Marriott, Ballantyne, Charlotte, NC

    Housekeeping Houseperson PM| Full Time

    Omni Hotels & Resorts, Charlotte, NC

    AI Assistant is available now!

    Feel free to start your new journey!