What are the responsibilities and job description for the Head Housekeeper position at Courtyard by Marriott?
Job Summary
We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that all areas are kept clean, safe, and welcoming for guests. This role is crucial in upholding our reputation for excellence in service and cleanliness.
Responsibilities
- Oversee daily housekeeping operations, ensuring all tasks are completed efficiently and to high standards.
- Train, supervise, and evaluate housekeeping staff, providing guidance and support as needed.
- Develop and implement cleaning schedules to ensure all areas are maintained regularly.
- Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary.
- Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain records of cleaning activities and report any maintenance issues to management.
Skills
- Proven experience in industrial cleaning or custodial services within a hospitality environment.
- Strong knowledge of floor care techniques and equipment.
- Familiarity with hotel operations and housekeeping management practices.
- Excellent organizational skills with attention to detail.
- Ability to lead a team effectively while fostering a positive work environment.
- Strong communication skills for interacting with staff and guests.
- Capability to handle multiple tasks simultaneously while maintaining high standards.
Join us as we strive to provide an exceptional experience for our guests through outstanding cleanliness and service!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Benton Harbor, MI 49022 (Required)
Ability to Relocate:
- Benton Harbor, MI 49022: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18