Demo

Hotel Front Desk Clerk

Courtyard by Marriott
Albion, MI Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/21/2025

*Overview* We are seeking a dedicated Hotel Front Desk Clerk to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service in a hotel setting. *Responsibilities* - Greet guests upon arrival and provide them with information about hotel services - Check guests in and out efficiently, ensuring all necessary information is obtained - Handle guest inquiries and resolve any issues promptly and professionally - Manage reservations and ensure accurate booking information - Assist guests with luggage and transportation arrangements - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction *Qualifications* - Previous experience in the hospitality industry is preferred - Strong customer service skills with a friendly and professional demeanor - Excellent communication skills, both verbal and written - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of hotel management software is a plus - Multilingual or bilingual abilities are advantageous for interacting with diverse guests - Familiarity with guest relations, guest services, and phone etiquette is beneficial

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Holidays
  • Morning shift
  • Night shift

Experience:

  • Hotel experience: 1 year (Required)

Work Location: In person

Salary : $14 - $16

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