Hotel Maintenance Technician

The Courtyard by Marriott Bethlehem is hiring a full time Maintenance Position for primarily mid-shift. Weekend availability is a must.

Classification: Non-exempt

Department: Maintenance

Reports to: Chief Engineer, General Manager

Subordinates: None

Summary

Supports the physical operations of the hotel to meet the expectations of total comfort and satisfaction of hotel guests.

Essential Functions

• Attends all training; including safety training sand standard operation procedures as directed by management.
• Arrives at work in a timely fashion in accordance with the posted schedule.
• Abides by established uniform guidelines.
• Practices efficient and effective procedures.
• Reads and understands English to comply with function directions.
• Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
• Maintains a “can do” and “guest first” attitude at all times.
• Is available via radio at all times.
• Addresses guest complaints regarding equipment failures and maintenance needs.
• Takes report of any maintenance repairs, records repair information in maintenance log(s), and follows up to ensure the work has been completed.
• Assures requests are made in a timely manner.
• Monitors inventory and reports low/insufficient supplies to Hotel Manager.
• Receives and examines orders to ensure quality and quantity meet established standards, specifications, and purchasing order.
• Checks and performs minor and major repairs to refrigeration, heating, ventilation, air conditioning, plumbing, water treatment, electrical, and pool systems.
• Executes the hotel’s preventative maintenance program according to Brand Standards.
• Monitors functions of the pool and spa. Administers chemical tests and chemicals as needed.
• Completes minor repairs including, but not limited to, painting, drywall, carpets, and wallpaper.
• All other duties assigned.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds to requests for service and assistance
• Interpersonal – Maintains confidentiality
• Oral Communication – Responds well to questions
• Team Work – Contributes to building a positive team spirit
• Written Communication – Writes clearly and informatively; Able to read and interpret written information
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
• Organizational Support – Follows policies and procedures for including, but not limited to, dress code policies, cell phone, and social media
• Adaptability – Adapts to change in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
• Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions; Completed tasks on time or notifies appropriate person with an alternate plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
• Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies to feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in a timely manner
• Safety and Security – Observes safety and security procedures; Rectifies potentially unsafe conditions; Uses equipment and materials properly

Work Environment

The work environment characteristic describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather), extreme cold (non-weather); extreme heat (non-weather), and risk of electrical shock. The employee is subject to a fast paced working environment.

The noise level in the work environment is moderate.

Relationships

Internal: Hotel Staff: communication to staff

External: Guests: ensure satisfaction with maintenance service, resolve problems

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to see clearly objects at a far distance (20 feet or more). Corrective lenses permissible.
• Ability to see clearly printed material at close range (12 inches or less). Corrective lenses permissible.
• Ability to distinguish between and among colors. Ability to exercise depth perception to determine space and distance relationships. Ability to exercise peripheral vision to be aware of objects within a large area while eyes are focused on one object.
• Ability to hear in one of both ears so that verbal communication can be received, understood, and acted upon in a face to face basis.
• Ability of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of intensity.
• Ability to express oneself verbally with clarity on either a face to face or a telecommunications basis.
• Ability of body parts, usually fingers and hands, to ascertain the texture of objects or commodities such as smooth/coarse, sharp/dull, etc.; as well as temperature, stability, etc.
• Ability to exert a reasonably paced mobility from one point to another within a generally accepted time frame, and recognizing the conditions of the environment as to breadth/narrowness, clutter, etc.
• Ability to move and control one’s torso so items can be picked up from a lower surface level.
• Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees.
• Ability to grasp, hold, set down, redirect with hands or fingers, turn, control, and manipulate objects and commodities.
• Ability to control and utilize fingers in a dexterous and coordinated manner for such activities as writing, typing, keyboarding, slicing, chopping, operating equipment, etc.
• Ability to stretch body and extend arms to place or secure objects and commodities at a distance above, to the side of, or below the normal standing level of the individual.
• Ability to flex legs at the knees to lower body position.
• Ability to move about on hands and knees and/or feet by mobilizing those body parts.
• Ability to use body parts, usually arms and hands (occasionally shoulders and back) to elevate an object or commodity above its previous surface level.
• Ability to ascent steps, ladders, and other vertical and semi-vertical surfaces to reach a higher level.
• Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without resting.
• Ability to flex legs at the knees and move the upper body forward and down.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Two years of college or vocational training in electrical or mechanical engineering or plumbing

Language Ability: Ability to reach and comprehend simple instructions, short correspondences and memos; Ability to write simple correspondences

Math Ability: Ability to calculate figures and amounts such as discounts, interests, and percentages; Intermediate to advanced skills are used often including basic math, conversions, and measurements such as weight, volume, and pressure

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or chart/diagram form; Ability to deal with problems involving concrete variables in standardized situations

Computer Skills: A general knowledge of work processing and spreadsheet functions

Certificates and Licenses: No certifications needed

Age: Must be 18 or older

Equipment

Exposure to a wide variety of equipment such as pool filtration, fire pump, sprinkler systems, hand tools, etc.

This job description is not designed to cover of contain a complete listing of activities, duties, or responsibilities that are required of this position. Other duties, responsibilities, and activities may change or be assigned at any time and with or without notice.

Disclaimer

I have read the job description above and understand the requirements. Furthermore, I understand that this job description is not to be construed as an employment contract, nor does this job description necessarily include all the functions of this position. Management reserves the right to modify, add, or remove elements from this job description at any time.

EEOC

Pre-hire background check required.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Rotating weekends
• Weekends as needed

Ability to Commute:

• Bethlehem, PA 18020 (Required)

Ability to Relocate:

• Bethlehem, PA 18020: Relocate before starting work (Required)

Work Location: In person

Salary : $18