What are the responsibilities and job description for the Houseperson/Housekeeping position at Courtyard by Marriott?
Courtyard by Marriott is looking to hire a part time Houseperson. This will be an AM shift, 8a-4p. Weekend availability is a must. Must have a clean driving record and valid drivers license, as you may be asked to drive the airport shuttle on occasion.
Job Details
Description
This position is responsible for cleaning and maintaining public spaces and stocking housekeeping supplies. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.
Responsible for cleaning hotel public spaces
Stocks housekeeping supplies and linen
Responsible for delivering housekeeping related items to guest rooms
Accountable for guest satisfaction as it pertains to housekeeping service at the property
Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
Works as a team player and actively contributes to the efforts of other departments as necessary
Understands and follows the company guest service recovery program
Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
Reports all maintenance needs and service issues
Knowledgeable on the safe use of chemicals utilized within the housekeeping department
Follows all company procedures for guest/employee incidents
Knowledgeable of hotel emergency procedures
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
Attends all required department and hotel meetings
Responsible for proper use of all equipment and supplies
Education: High school diploma or GED preferred
Job Duties: Van Driver
Safely transport guests to/from their destinations, provide information and luggage assistance
Anticipates and responds to guests in a friendly and positive manner
Responsible for providing the highest level of service
Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary.
Fill out all required logs and complete safety checks of the vehicles
Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash
Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws
Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift.
Job Type: Part-time
Pay: $21.10 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Holidays
Supplemental Pay:
- Tips
Experience:
- Hotel: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $21