What are the responsibilities and job description for the Night Auditor (PT) position at Courtyard by Marriott?
Courtyard by Marriott Seattle Sea-tac is looking for a part-time night auditor. We are located on West Valley Highway in Tukwila.
Shift would be from 11p-7a. Days would be Friday & Saturday.
Fosse experience is highly preferred.
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism.
· Anticipates and responds to guests in a friendly and positive manner
· Responsible for providing the highest level of service
· Process check-ins and check-outs, verify billing, create reservations, and process special requests
· Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
· Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
· Understands and follows the company guest service recovery program
· Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
· Monitors room availability, follows restrictions, and all booking policies and procedures
· Drives sales and maximizes revenue by up-selling rooms and amenities
· Follows company procedures when handling cash and processing financial transactions
· Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
· Produces required volume of work by planning, organizing and prioritizing work duties
· Adheres to company general work rules, department procedures and company policies
· Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
· Follows all company procedures for guest/associate incidents
· Knowledgeable of hotel emergency procedures
Education: High school diploma or GED required
Background check required.
Job Type: Part-time
Pay: $23.00 - $24.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Overnight shift
Experience:
- Night Auditor: 1 year (Preferred)
- Marriott Hotel: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $23 - $24