What are the responsibilities and job description for the Server position at Courtyard Kokomo?
The Bistro Server is responsible for providing exceptional dining experiences by delivering prompt, courteous, and professional service to guests. The primary focus is on taking orders, serving food and beverages, cooking and ensuring guest satisfaction throughout their dining experience
Essential functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet every guest with a smile and a positive attitude, creating a welcoming atmosphere.
- Take food and beverage orders accurately, ensuring timely delivery.
- Prepare and present menu items following the restaurant’s standards, maintaining a clean and organized service area.
- Ensure that all guests are treated professionally and handle difficult situations with diplomacy.
- Assist with setting and rearranging tables to accommodate guests, as needed.
- Adhere to safety programs, health department requirements, and job safety analysis to maintain a safe working environment.
- Maintain sanitation laws and safety standards in all areas, including the kitchen and restaurant.
- Follow all applicable company Standard Operating Procedures to ensure consistent service and compliance with company policies.
- Maintain open lines of communication with all departments and share pertinent information.
- Be self-motivated and use time wisely, responding positively to new ideas and feedback.
- Assist other departments in emergency situations and perform additional tasks as directed by the supervisor.
- Adhere to all work rules, procedures, and policies established by the company, including those in the associate handbook.
Qualifications:
- Education: High school diploma or equivalent preferred.
- Experience: Serving experience preferred
- Good communication skills, both verbal and written.
- Basic knowledge of food, beverages, and hospitality operations.
- Must be able to stand and exert well-paced mobility for up to 8 hours.
- Must be able to lift up to 30bs on a regular and continuing basis.
- Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
