What are the responsibilities and job description for the ROOM ATTENDANT position at Courtyard Miami Dadeland?
Location :
Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA
JOB SUMMARY
Respond promptly to requests from guests and other departments. Fill the cart with supplies and transport the cart to the assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings—vacuum carpets in guest rooms and hallway.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language—support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period. Perform other reasonable job duties as requested by Supervisors.
JOB SPECIFIC TASKS
Safety and Security
- Report work-related accidents, or other injuries immediately upon occurrence to manager / supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood-borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
- Complete appropriate safety training and certifications to perform work tasks.
- Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters).
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Maintain awareness of undesirable persons on property premises.
SOCIAL MEDIA SITES
Marriott Careers : https : / / www.youtube.com / user / MarriottJobs
Courtyard Miami Dadeland
Website : https : / / www.marriott.com / hotels / travel / miacy-courtyard-miami-dadeland /
Instagram : https : / / www.instagram.com / courtyardhotels / ?hl=en
Facebook : https : / / www.facebook.com / cymiamidadeland /
Maps : https : / / www.marriott.com / hotels / maps / travel / miacy-courtyard-miami-dadeland /
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
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