What are the responsibilities and job description for the Night Auditor (Part Time) position at Courtyard Milwaukee Airport?
Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at our hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, providing exceptional guest services while managing financial transactions and reports. This position requires strong communication skills, attention to detail, and a commitment to delivering outstanding hospitality.
Responsibilities
- Perform night audit duties, including balancing daily transactions and preparing financial reports.
- Provide excellent guest services by addressing inquiries, resolving issues, and ensuring a pleasant stay for all guests.
- Manage check-ins and check-outs during the night shift, ensuring accurate guest information is recorded.
- Maintain accurate records of all financial transactions and ensure compliance with hotel policies.
- Handle phone calls with professionalism and courtesy, assisting guests with reservations and inquiries.
- Collaborate with other departments to ensure seamless operations throughout the hotel.
- Monitor security systems and respond to emergencies as needed to ensure guest safety.
- Assist in maintaining the cleanliness and organization of the front desk area.
Qualifications
- Previous experience in guest services or hotel management is preferred.
- Strong phone etiquette and communication skills are essential for effective guest relations.
- Familiarity with night audit procedures is a plus but not mandatory; training will be provided.
- Multilingual abilities are an advantage in serving a diverse clientele.
- A background in hospitality or resort management is beneficial for understanding guest needs.
- Ability to work independently during overnight shifts while managing multiple tasks efficiently.
- Strong attention to detail and problem-solving skills to handle various situations that may arise.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Ability to Commute:
- Milwaukee, WI 53207 (Required)
Ability to Relocate:
- Milwaukee, WI 53207: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18