What are the responsibilities and job description for the Front Office Supervisor position at Courtyard/Residence Inn Kansas City...?
Excellent opportunity with this growing and innovative company headquartered in Franklin, TN! Company offers a great work environment, excellent benefits and career development opportunities!
Perks
Great Travel Benefits!
Have you performed front desk operations at a high level, and are looking take your career to the next step. .
As a Front Desk Supervisor, you will
- Oversee scheduling of the front desk team.
- Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
- Keep a pulse on operational performance and hold team accountable for performance.
- Available to work any shift: morning, night, or audit if needed.
- Has flexibility to cover the desk in the event of a last minute absence.
- Must be able to work weekends and holidays.
- Train the team on FOSSE, our front office system.
Necessary Skills and Attributes
- MUST know FOSSE.
- Have trained in Marriott properties in the past.
- Excellent verbal, comprehension, listening and problem-solving skills
- Interpersonal and time management skills
- Adaptability and enthusiasm
- Guest relation skills
- Valid driver's license
Fundamentals
You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Occasionally you will have to lift or move up to 25 pounds.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Benefits
- Medical
- Dental
- Vision
- Life and AD/D
- Voluntary Life
- Supplemental Benefits
- Long/Short Term Disability
- 401-K
- Professional Growth and Development Opportunities
- Compensation: Based on Experience
- Travel Discounts
