What are the responsibilities and job description for the Bistro Server position at Courtyard Shreveport Airport?
MORNING & EVENING NEEDED
AM HOURS 5AM-10AM (MON-FRI) 6AM-11AM (WEEKENDS)
PM HOURS 4PM-11PM
Responsible for preparing, setting up, and replenishing a variety of food and beverage items,
cleaning and maintaining kitchen and eating areas; greeting and serving guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Performs a variety of food preparation duties, such as repairing hot and cold breakfast
foods and drinks.
- Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
- Brews coffee, tea, etc.
- Operates cooking equipment.
- Orders supplies, puts up stock, and keeps records.
- Maintains Brand Standards and Health Department requirements.
- Responsible for setting up and replenishing all food items.
- Greets and serves guests as demand is needed.
- May be required to run Micros (register) collecting money and balancing.
- May be required to stock the bar; to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Use empowerment to exceed associate / guest expectations and resolve conflicts.
- Proper administration of key control.
- Willingness and ability to train new associates.
- Complete maintenance work orders and deliver to the supervisor in a timely manner.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- Support team members to ensure the team’s entire workload is completed daily.
- Perform other duties as required.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
SPECIAL REQUIREMENTS:
- Prompt and regular attendance.
- Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
- Comply with hotel and/or department uniform and professional behavior and appearance standards.
- Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
- Participate in all mandatory job training and meetings.
- Adhere to property policies and procedures, the Employee Handbook, and/or other property documents.
Must be able to pass drug and background.
Job Type: Part-time
Pay: $11.00 per hour
Ability to Relocate:
- Shreveport, LA 71129: Relocate before starting work (Preferred)
Work Location: In person
Salary : $11