What are the responsibilities and job description for the Housekeeping Attendant position at Courtyard Wilmington Downtown?
Job Description:
Primary Responsibilities:
- Acknowledge in a friendly and courteous manner any guest that you come in contact with, maintaining high guest service standards at all times.
- Provide a clean, sanitary and inviting hotel room for the guest.
- Cleans guest bathrooms and bedrooms/parlors.
- Makes beds with clean linen and places clean linen in bathrooms.
- Vacuum and spot cleans carpets.
- Cleans lamps and furniture. Check for burned out bulbs and replace them.
- Cleans the assigned number of guestrooms in minutes for each guest as indicated by the Executive Housekeeper, Assistant Manager or General Manager.
- Maintain all uniforms, equipment and supplies issued by the Executive Housekeeper.
- Turn in and report all lost and found items, damages, missing items or irregularities to the Executive Housekeeper, Assistant Manager or the General Manager.
- Assume responsibility for master key issued. Keep all guestroom keys in your smock at all times. Return all keys to the Executive Housekeeper, Assistant Manager or Front Desk.
- Refer all requests for admittance to a guest room to the Front Desk. Do not unlock any guestroom for a guest who claims to have lost or forgotten the guestroom key.
- Stock carts with necessary linen, room and cleaning supplies.
- Reports room status throughout the day.
- Assist other room attendants or trainees as directed by the Executive Housekeeper, to contribute to the smooth operation of the department and the hotel.
- Report all maintenance requirements via work order system.
- Perform other reasonably related duties as assigned by the Executive Housekeeper, Assistant Manager or General Manager.
- Complete assigned room sheet and turn it in at end of shift.
- Maintain uniform and name badge in excellent condition and appearance.
- Attend meetings as scheduled by the Executive Housekeeper, Assistant Manager or General Manager.
- May be required to work at other times than normally scheduled hours. Must be able to work a flexible schedule.
- From time to time, you will need to assist in other additional duties requested by management or corporate office.
- Weekends Required
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14