What are the responsibilities and job description for the Banquet Server position at Coury Hospitality LLC?
A Banquet Server is responsible for the set up and the service of all assigned banquet functions.
Responsibilities
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Coury Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Coury Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
- Maintain a friendly and warm demeanor at all times.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
- Other duties as required.
- Access to back of house areas of the hotel and sensitive information.
- Interact and occasionally have unsupervised contact with guests and/or colleagues.
- Access and control to sensitive areas in the hotel premises including the Hotel Safe and secured file cabinets.
- Maintain a high level of trust and responsibility
- Represent the company with certain level of reputation and good character as well as exercise sound judgement.
