What are the responsibilities and job description for the Laundry Attendant position at Coury Hospitality LLC?
The Laundry Attendant is a crucial element to the success of Coury Hospitality. This position will be responsible for the cleaning, pressing, and folding of laundry as needed. They may also be responsible for the maintenance of laundry equipment and other duties around the facility. The Laundry Attendant will be the first line in ensuring that all textiles, linens, and other laundered items are well cared for and maintained.
RESPONSIBILITIES:
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Performing minor sewing duties.
- Tracking which items belong to whom.
- Keeping an updated inventory of laundry detergents and sewing kits.
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility always remains clean.
- Anticipating and responding to customers' queries, concerns, and complaints
- Assist fellow laundry attendants in loading and unloading laundry washers and dryers.
- Maintain inventory level which includes detergents, sewing machines, detergent cakes, and others. Keep it updated on a regular basis.
- Respond to customer complaints in a professional manner.
- Provide various other laundry services if required.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Desirable: fluency in English
- Organizational skills.
- Ability to follow instructions accurately.
- Ability to work with a minimum of supervision.
- Maintain excellent attendance and punctuality.
- Ability to be well groomed, clean, and neat.
- Ability to work with minimum supervision
- Familiarity with cleaning detergents and laundering equipment
- Great customer service skills.
- Good written and verbal communication skills.
- Physically fit.
Ability to calculate effectively using basic arithmetic skills.
- Excellent time management skills.
- Extraordinary team management skills.
PHYSICAL DEMANDS:
- Perform strenuous activities such as standing for extended periods (over 4 hours a day).
- Walking (over 4 hours a day)
- Stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day).
- Carrying or lifting 50 lbs.
- Repetitive tasks
- Fast-paced work environment
EXPERIENCE:
- High School Diploma or GED preferred
- Previous Laundry/Housekeeping experience
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
- Comfortable, closed toe, non-skid shoes.