What are the responsibilities and job description for the Corporate Quality Assurance & Educational Manager position at Coury Hospitality?
Description
About Us
We are experts in lifestyle, boutique hotels and restaurants. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed.
Coury Hospitality is growing! In concert with our vision, we are looking for passionate hoteliers who can help support our growth and journey of evolution.
Join our team of innovators and perfectionists!
Coury Hospitality has an incredible opportunity for a Corporate Quality Assurance and Education Manager.
Why join us?
- You believe in delivering excellence and creating experiences that engage all 5 senses.
- You are passionate about quality, education, and continuous improvement.
- You thrive in dynamic environments where your contributions directly impact guest experiences and operational success.
- You enjoy collaborating with teams to uphold and elevate brand standards.
- You are eager to travel extensively, visiting various properties to share your expertise.
You’re a fantastic fit if you love...
- Conducting in-depth quality assurance inspections and providing actionable insights for improvement.
- Developing and managing video-based training programs to enhance team competencies.
- Facilitating workshops and educational initiatives that drive growth and adherence to standards.
- Analyzing data to identify trends and successes while creating detailed reports for leadership.
- Supporting strategic initiatives that align with the company’s objectives.
We’re excited to have you because...
- You hold a bachelor’s degree in hospitality, business administration, or a related field (advanced certifications are a plus).
- You have 3-5 years of experience in quality assurance and training within the hospitality industry, especially across multiple properties.
- You bring strong analytical and communication skills, with a knack for presentation and collaboration.
- You excel at managing learning management systems (LMS) and designing effective training curricula.
- You are proficient in Microsoft Office Suite and quality management software.
- You are flexible, independent, and ready to travel extensively with a valid driver’s license.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED MOMENTS.
What else do YOU need to know...
This job posting describes the general nature and level of work being performed by people assigned to this job. It does not include all duties and responsibilities, and the order in which duties and responsibilities are listed is not significant. We are an equal-opportunity employer.
