Facility Manager

Title:  Facility Manager

Department: Operations

Reports to:  Executive Pastor 

Supervises: Custodial staff, Vendors/Contractors, volunteer workers

FLSA Status:  Full-Time, Exempt

Summary:

Coordinates and directs the building maintenance, custodial services, grounds maintenance, security and safety functions for the church on all campuses.  Responds to all work requests and customer inquires in a timely and courteous  manner.  Develops and maintains an in-depth knowledge of church operations and objectives, and overall knowledge of other ministries.  Serves as the Project Manager for any church expansion, renovation or construction projects.  Performs other duties as assigned.

Essential Duties and Responsibilities:

1. Building Maintenance
   1. Facilitate repairs through personal work or coordination of staff, volunteers or outside contractors. This involves the preventative and remedial maintenance of furniture, maintenance equipment, building surfaces, electrical systems, HVAC, plumbing, etc.
   2. At least monthly, audit the buildings to determine custodial needs and quality maintenance needs and quality and projects necessary to maintain the buildings in an excellent manner.
   3. Meet at least quarterly with all ministry staff that use the buildings regularly to determine their needs and perceptions of the building maintenance status, cleanliness, and maintenance and custodial staff service.
   4. Coordinate routine pest control.
2. Custodial Services
   1. Manage all building custodial services.
   2. Supervise custodial staff.
   3. Responsible for scheduling of work shifts, special event coverage, room preparation, cleaning activities.
   4. Coordinate special cleaning arrangements such as carpet and windows.
3. Grounds Maintenance
   1. Oversee and schedule grass cutting and other ground maintenance activities.
   2. Routinely inspect outdoor lighting and informational signs for function and damage; make or coordinate any repairs as necessary.
   3. Inspect playground equipment monthly.
   4. Remove snow and ice from walks and spread ice melt as needed.
4. Equipment and Supplies Inventory
   1. Develop necessary supplies lists.
   2. Determine what equipment should be owned versus rented or use of specialty contractor.
   3. Determine best-value suppliers and monitor vendor relations.
   4. Maintain inventory of all equipment and supplies.
5. Security
   1. Oversee key plan, door operation, exterior lighting, and alarm systems.
   2. Coordinate with vendors supplying these services, ensure systems are updated and maintained in operational condition.
6. Project Manager
   1. Serves as the on-site Project Manager representing the church on any church expansion, renovation or construction project.
   2. The single interface for architect and general contractor on-site project managers and liaisons between those entities, the church staff, and the church building team.

Supervisory Responsibilities:

Directly supervises employees in the Facilities Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; Appraising performance; rewarding and discipling employees; addressing complaints and resolving problems.  In addition, the facilities manager plans and oversees building maintenance, custodial services, grounds maintenance, security and safety functions for our two campuses. Establishes, implements and enforces policies and procedures and sets workflow priorities and quality standards. Responds to all work requests and customer inquiries in a timely and courteous manner. Develop and maintain an in-depth knowledge of church operations and objectives and overall knowledge of other ministries. Serves as the project manager for any church expansion, renovation or construction projects.  Oversees any contracts necessary for day-to-day operations. Performs other duties as assigned.

Competencies:

To perform the job successfully an individual should demonstrate the following competencies:

1. Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyses information skillfully; develops alternative solutions; works well in group problem solving situations, uses reason even when dealing with emotional topics.
2. Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
3. Delegation – Delegates work assignments; matches the responsibility of the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
4. Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinion of others; accepts feedback from others; gives appropriate recognition for results.
5. Managing People – Includes staff in planning, decision making, facilitating and process improvement; takes responsibility for subordinates’ activities; makes self-available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies customer feedback (Internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience:

High school diploma or general education degree (GED); or one to three months related education and/or training; or equivalent combination of education and experience

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.

Other skills and abilities

Applicant must have at least five year’s experience in areas related to building maintenance such as HVAC, electrical, plumbing, carpentry and general repair.

Applicant must have at least three years supervisory experience.