Front Office/Treatment Coordinator

About us

Cove Dental Care's mission is to provide the highest quality dental care, in the most comfortable manner, while gaining trust through long-term patient-provider relationships. Drs. Adam and Neely Carraway are passionate about building an outstanding dental practice where patients and team members feel at home during their time spent in the practice. Some of our core values include hospitality, positivity, work-life balance, and attention to detail.

Are you looking for your forever dental home? One that is filled with positivity, teamwork, enthusiasm, and great patients... Look no further than Cove Dental Care!

The Position

We are looking for an experienced and passionate Front Office/Treatment Coordinator to join our team! The ideal candidate will have a strong commitment to providing excellent patient care.

We offer

• Competitive pay
• Benefits
• A positive, rewarding work-life filled with growth and meaning
• A fantastic patient population
• A kind and hard-working team
• Dentists who are caring and compassionate
• A second home filled with joy and appreciation

We value

• Respect
• Teamwork
• Maintaining a positive work relationship

Position Overview:

As a Front Office Treatment Coordinator at Cove Dental of Greer, you will be the first point of contact for our patients. You will play a crucial role in ensuring that our patients have a positive experience from the moment they walk through the door. You will be responsible for scheduling appointments, coordinating treatment plans, managing patient records, and providing outstanding customer service.

Key Responsibilities:

• Greet patients warmly and ensure they feel welcome and comfortable.
• Schedule appointments and manage the appointment book efficiently.
• Verify and update patient information, insurance, and medical history.
• Discuss treatment options, financial arrangements, and insurance coverage with patients.
• Coordinate and communicate treatment plans with the clinical team.
• Handle patient inquiries and resolve any issues or concerns.
• Collect and process payments and insurance claims.
• Maintain a clean and organized front office area.
• Assist with administrative tasks as needed.

Qualifications:

• High school diploma or equivalent.
• Dental office experience is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient with dental software (experience with EagleSoft is a plus).
• Knowledge of dental terminology, procedures, and insurance processing.
• Friendly and compassionate demeanor with a passion for patient care.
• Ability to work well in a team-oriented environment.

This position offers a competitive salary. If you are a motivated individual with a passion for providing excellent patient care, we encourage you to apply.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday

Experience:

• treatment coordinating: 1 year (Required)
• Dental office: 1 year (Required)

Work Location: In person