Service Dispatcher

**What You'll Do:**

The Service Dispatcher will play a crucial role in ensuring the smooth day-to-day operations of our service department. This position involves a variety of administrative tasks, facilitating communication within the team, and providing support to different departments as manpower needs fluctuate. The ideal candidate is detail-oriented, has excellent communication skills, can work on their own with minimal supervision on a variety of tasks and thrives in a fast-paced environment.

**The Details:**

• Answer incoming calls and dispatch electricians as required.
• Follow-up on estimates, project opportunities and open service department accounts receivables.
• Provide administrative support to the office team, including coordinating permits, responding to emails, and preparing correspondence.
• Manage the office calendar, scheduling meetings, appointments, and events as needed.
• Assist in the coordination of office projects, ensuring timely completion and maintaining accurate records. Maintain accurate and up-to-date records, including employee files, vendor information, and inventory.
• Assist in coordinating with vendors and suppliers, ensuring prompt delivery of goods and services to our office. Assist Purchasing Agent with office supplies and inventory management, ensuring the office is adequately stocked.
  
• Maintain a clean and organized office environment, ensuring the space is well-maintained and welcoming to visitors.
• Communicate effectively with the team, vendors, and other stakeholders, providing excellent customer service.
• Assist in onboarding new employees and maintaining employee records as needed.
• Implement office policies and procedures to enhance operational efficiency as needed.
• Perform other administrative duties as required.

**Skills You'll Need:**

• Proven experience in an office environment with a strong focus on administrative support.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to work effectively with others.
• Proficient in Microsoft Office, including Word, Excel, Teams and Outlook.
• Experience with scheduling and calendar management software.
• Experience with vendor and supply management, including ordering and inventory control.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and ability to multitask.
• Excellent verbal and written communication abilities.
• Ability to work independently and as part of a team.
• Problem-solving mindset with attention to detail.

**The Perks**

• Competitive salary
• Health, dental, and vision insurance options
• Retirement savings plan (401k & Roth)
• Paid time off and holidays
• Opportunities for professional development

How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience to https://coveelectricinc.bamboohr.com/careers.

Cove Electric, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.