What are the responsibilities and job description for the Transportation and Appointment Coordinator position at Covenant Care?
- Turlock Nursing & Rehab Center Careers
- Turlock Nursing & Rehab Center
- Transportation and Appointment Coordinator
$20 - 23 per hour
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lyTransportation and Appointment Coordinat
orPosition Summary: The Transportation and Appointments Coordinator is responsible for managing patient transportation and appointment scheduling, ensuring that patients receive timely and efficient services. This role involves working closely with patients, healthca
reproviders, and insurance companies to coordinate transportation needs and appointment arrangements, ensuring compliance with insurance policies and optimizing patient car
e.Qualificatio
- nsHigh school diploma or equivalen
- t Previous experience in a healthcare or administrative role, particularly in scheduling, patient coordination, or insurance, is advantageou
- lsStrong organizational and multitasking abilities
- . Excellent communication and interpersonal skills
- . Proficiency with scheduling software and basic office applications
- . Knowledge of insurance processes and healthcare terminology
- . Empathetic and patient-focused attitud
- e.Detail-oriented with strong problem-solving skills
- . Ability to handle sensitive information with discretion and professionalis
- nsOffice setting with potential for occasional fieldwork to oversee transportation service
- esArrange and schedule transportation for patients to and from medical appointments, tests, and treatment
- s.Coordinate with transportation service providers to ensure timely and reliable servic
- e.Address and resolve any issues related to patient transportation, including delays or cancellation
- s.Schedule and confirm patient appointments with healthcare providers based on patient needs and provider availabilit
- y.Communicate appointment details to patients and ensure they understand the scheduling and transportation arrangements
- . Monitor and update appointment schedules as necessary to accommodate changes or cancellations
- . Verify patient insurance coverage for transportation and appointment-relate service
- s.Communicate with insurance companies to confirm coverage and obtain necessary authorizations or referral
- s.Assist patients with understanding their insurance benefits and any associated costs for transportation or appointment
- s.Serve as a point of contact for patients regarding transportation and appointment concerns
- . Provide clear and empathetic communication to patients, addressing any questions or issues they may have
- . Offer support and guidance to patients who need assistance with transportation or appointment-related processes
- . Maintain accurate records of transportation arrangements, appointment schedules, and insurance communications
- . Ensure all documentation is up-to-date and compliant with healthcare and insurance regulations
- . Work closely with healthcare providers, administrative staff, and insurance representatives to ensure seamless coordination of patient services
- . Participate in team meetings and contribute to improving processes related to transportation and appointment managemen
- tsCompetitive p
- ayHealth Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options availabl
- e)401(k) with discretionary company match annual
- lyCompany paid Basic Life and disability insurance (Buy up options availabl
- e)Paid Time Off (Vacation, Sick, Holida
- y)Employee Assistance progr
- amTuition Assistance and Profession Enhancement Fun
- dsBene-Hub employee sponsored discount programs and more
- r.Benefits available to full-time employee
s.Turlock Nursing & Rehab Center - Turlock Nursing & Rehab Cent
er1111 E Tuolumne Rd, Turlock, CA, 953
82Apply
Salary : $20 - $23
