What are the responsibilities and job description for the Care Manager, IDD or TBI position at Covenant Case Management Services?
Covenant Case Management Services is seeking a dedicated Care Manager to promote whole person, integrated care for individuals with intellectual / developmental disabilities (I / DD) or traumatic brain injury (TBI). This role involves planning, coordinating, tracking, and monitoring care to help individuals achieve their behavioral health goals. This is a hybrid role. Being Bilingual (Spanish / English) is a plus! Essential Functions and Duties : Care Management Services : Engage actively with individuals through assessment, care coordination, health promotion, and transitional care / follow-up. Document care management assessments and coordinate care with the care team, participating in regular case conferences. Provide comprehensive care management, health promotion, and referrals to community and social support services. Coordinate Referrals : Make appropriate referrals to community resources, empowering individuals to manage their healthcare and personal needs. Address behavioral health, physical health, and Social Determinants of Health (SDOH) needs, including economic stability, education access, and community engagement. Coordinate Care Transition : Organize follow-up services within 24 hours of discharge for individuals recently hospitalized or visiting the Emergency Department. Manage after-care needs during transitions such as release from incarceration or changes in housing. Identify and provide emergency crisis response as necessary, adhering to agency policies. Crisis Response Coordination : Participate in agency on-call structure for 24 / 7 crisis response. Engage in post-crisis team debriefings, providing feedback to prevent future crises. Establish Relationships with Integrated Care Team Members and Community Resources : Communicate effectively with individuals, providers, and support systems. Educate all parties involved in the care of individuals and establish collaborative relationships to enhance resource linkage. Maintain Documentation : Ensure medical record compliance and timely documentation of care coordination activities. Other Responsibilities : Review data to assess service appropriateness and monitor utilization. Comply with agency policies and procedures and maintain required trainings. Participate in Quality Improvement (QI) projects as needed. Additional responsibilities as assigned by the supervisor, with potential travel required. Minimum Required Education : Bachelor’s degree in health, psychology, sociology, social work, nursing, or a relevant human services area; or licensure as a registered nurse (RN). Minimum Required Experience : Two years of experience working directly with individuals with I / DD or TBI. For care managers serving members with Long-Term Services and Support (LTSS) needs : Two years of prior LTSS and / or Home and Community Based Services (HCBS) coordination experience. Physical Requirements : Activities include sitting, walking, typing, talking, and hearing. Moderate activity level with visual acuity required for data analysis and extensive reading. Typical office or administrative work conditions. Compensation Compensation starts at $52,000 annually. Covenant Case Management Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR
Salary : $52,000
