What are the responsibilities and job description for the On-Site Supported Living Program Manager, I/DD position at Covenant Case Management Services?
Covenant Case Management Services is seeking an On-Site Supported Living Program Manager to join our team.
Job Title | On-Site Supported Living Program Manager, I/DD - Dream Haven Estates (on-site)
Join Us | Covenant Case Management Services
Covenant Case Management Services is seeking an energetic and compassionate On-Site Supported Living Program Manager, Dream Haven Estates with experience in intellectual and developmental disabilities (I/DD) to lead a team providing support to individuals at a supported living facility. You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.
What You Will Do | Responsibilities
- Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices.
- Initiate job postings, conduct interviews, hire, and train new staff.
- Manage staffing schedules, provide guidance, and ensure adequate staffing coverage.
- Coordinate and deliver quality services that align with CCMS goals and meet individual needs.
- Establish and maintain positive relationships with Managed Care Organizations (MCOs), collaborating agencies, and families.
- Ensure individualized support plans are implemented effectively by staff.
- Train staff on client-specific needs, Individual Support Plans (ISPs), and related information.
- Ensure all required staff trainings are completed and up-to-date.
- Advocate for individuals and their families to ensure they receive necessary services.
- Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures.
- Be available for on-call crisis services as scheduled.
- Implement performance improvement measures and ensure compliance with program standards.
- Ensure staff and contractors adhere to company policies and procedures.
- Represent CCMS in community activities and participate in interagency meetings.
- Assist with staff recruitment and training, providing support during urgent situations.
- Conduct walk-throughs and inspections of client apartments to ensure safety, maintenance, and proper stocking of required items (emergency supplies, medications, etc.).
- Ensure all safety drills are utilized, trained, practiced, and executed appropriately.
- Assist with client move-ins by creating schedules, to-do lists, and conducting medication checks.
- Collaborate with partners to improve client health and behavioral outcomes through training.
- Coordinate appointments for clients and occasionally accompany them to required appointments.
- Perform additional duties and responsibilities as assigned.
What We Are Looking For | Qualifications
- Experience: At least one year of experience working with individuals with Intellectual and Developmental Disabilities (I/DD).
- Skills: Excellent communication, leadership, adaptability, and problem-solving skills.
- Resources: Reliable access to the internet, a cell phone, and dependable transportation.
- Knowledge: Working knowledge of behavioral sciences and allied disciplines related to I/DD.
- Physical Requirements: Ability to lift up to 50 pounds.
What We Are Looking For | Education & Licenses
- Education: High school diploma, GED, or higher education from a recognized and accredited institution, required.
- Criminal Background Check: Successful completion of a criminal background check, required.
- Valid State Driver’s License, required
Location | Travel
- On-site
Covenant Rewards for You | Benefits
- Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
- Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment
