What are the responsibilities and job description for the MED OFFICE COORD position at Covenant Health?
Overview
Medical Office Coordinator, Sleep Center Clinic
Full Time, 80 Hours Per Pay Period, Day Shift
Parkwest Overview:
Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.
Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.
In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.
Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols! Living in Knoxville means experiencing all four seasons. Best of all, each of them is pretty mild!
Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.
Position Summary:
Provides professional social work services to designated patient population, and provides counseling and discharge planning as well as other social work services to patients and families on the assigned units. The general practice of social work in a hospital setting includes interviewing, assessment, planning, intervention, evaluation, case management, mediation, supportive counseling, information and referral, problem solving, client education, and advocacy.
Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393
Responsibilities
- Assists patients/family/significant other with physical, emotional, and social concerns that arise during the hospital stay.
- Provides discharge planning services to patients needing this service on assigned units.
- Completes required documentation prerequisites for placement/authorizations prior to discharge.
- Completes initial assessment and continued documentation to obtain pertinent background/social/ financial data. Documents social determinants of health as indicated in medical record.
- Connects patients/family/significant other with community resources to aid in their treatment and recovery.
- Acts as facility liaison with adult and children protective services as indicated.
- Cooperates with hospital staff and physicians and keeps them informed of progress with patients via verbal communication and chart documentation in medical record.
- Exhibits the skills of empathy, communication, organization, critical thinking, active listening, and patience.
- Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
- Performs other duties as assigned.
Qualifications
Minimum Education:
Bachelor’s degree (BSW) from accredited social work program OR Master’s degree (MSW) from accredited social work program.
Minimum Experience:
None
Licensure Requirement:
None
