What are the responsibilities and job description for the Part-Time Medical Office Manager position at Covenant Health?
PJob Title: Part-Time Medical Office Manager
Location: Arlington, Texas
Employment Type: Part-time (flexible to remain part-time or transition to full-time based on the candidate’s preference)
Position Overview
Covenant Women’s Clinic in Arlington, Texas, is seeking an experienced and organized Part-Time Medical Office Manager to oversee and optimize the daily administrative operations of our women’s health and primary care clinic. As the clinic grows and expands its services, the Office Manager will take a hands-on approach to patient engagement to ensure exceptional care delivery and positive patient experiences. The ideal candidate will work closely with providers, staff, and patients to support the clinic’s mission while fostering a culture of collaboration and efficiency.
This part-time position offers flexibility, with the opportunity to transition to full-time based on clinic needs and the candidate’s preference. The right candidate may remain part-time if desired.
Key Responsibilities
- Supervise and manage daily clinic operations, including scheduling oversight and administrative workflows.
- Oversee patient balance collections, insurance verifications, and billing-related issues.
- Maintain compliance with clinic policies, HIPAA regulations, and insurance requirements.
- Coordinate prescription workflows, including interactions with specialty and contract pharmacies.
- Monitor clinic inventory and ensure the timely ordering of medical and administrative supplies.
- Generate and analyze reports on clinic performance, including patient satisfaction, collections, and operational trends.
- Assist in onboarding and supporting new providers and services as the clinic grows.
- Foster a hands-on, patient-focused approach by actively engaging with patients to address concerns, resolve escalations, and promote satisfaction.
- Train, mentor, and support administrative staff to ensure smooth operations and high-quality service.
- Monitor and achieve key performance indicators (KPIs), including financial goals, patient retention, and satisfaction metrics.
Qualifications
- Previous experience in medical office management or healthcare administration is required.
- Strong understanding of front office workflows, including insurance processes and billing.
- Familiarity with EclinicalWorks (ECW) EMR system or similar software is highly desirable.
- Excellent leadership, communication, and organizational skills.
- Ability to multitask and prioritize in a busy clinic environment.
- Knowledge of specialty and contract pharmacy workflows is a plus.
- Spanish-speaking skills are a plus.
Compensation
- Hourly Rate: $20–$28/hour, based on experience and qualifications.
- 12-Month Performance Bonus: Eligible for an annual performance bonus based on clinic KPIs, including patient satisfaction, operational efficiency, and financial performance.
Why Join Us?
At Covenant Women’s Clinic, we are dedicated to providing compassionate, patient-centered care in both women’s health and primary care. As a Part-Time Medical Office Manager, you will play a critical role in supporting the clinic’s growth, fostering positive patient relationships, and ensuring operational success. We offer flexibility to adapt this role to your needs, whether you prefer to transition to full-time or remain part-time.
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $30.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $28