What are the responsibilities and job description for the NCA RESOURCE TEAM position at Covenant HealthCare?
Overview:
As a member of the Resource Team, it is expected that the Nursing Care Assistant (NCA) will strive to achieve the highest standards of excellence every day, demonstrating:
Exemplary Covenant Values, Outstanding Clinical Skills and Amazing Flexibility.
The Nursing Care Assistant (NCA) is responsible and accountable for a variety of clinical and supportive tasks and provides basic patient care under the direction of the Registered Nurse. The Nursing Care Assistant may be assigned patients to provide continuous observation and surveillance for patient safety.
Demonstrates excellent customer service performance in that his/her attitude and actions are consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:
Supports the organizations patient flow efforts through compliance to unit and Patient Services policies.
Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units.
Models Covenants Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation.
Communicates with patients and families in a professional, therapeutic, and courteous manner.
Demonstrates excellent customer service.
Has clinical and social contact with patients, including all age groups, and is able to appropriately assess, care for and treat them according to the guidelines as defined by Covenant HealthCare.
Assists with simple procedures and follows standard precautions.
May monitor patients via virtual monitoring system and utilize microphone headset to communicate effectively to monitored patients.
Performs vital signs, measures height, weight, head circumference and other data as requested.
Assists with feeding, collects urine and stool specimens, measures Foley and NG and wound drainage output.
Bathes patients, changes occupied and unoccupied beds, performs dressing and gowning and skin care.
Performs safety checks to include restraints, falls, and suicide precautions.
Ambulates, transports and positions patients with proper body mechanics, applying or utilizing special equipment as necessary.
Provides diversion activities, comforts and supports patients and their family members.
Assists the patient and family in learning appropriate self-care techniques within the scope of the Nursing Care Assistant.
Documents all patient care observations and interventions in the electronic record accurately, clearly, in a timely manner following all established policies.
Demonstrates awareness of legal issues in all aspects of patient care and unit function, and maintains patient rights and confidentiality and actively supports risk management activities.
Actively participates in quality management.
Participates in patient care and unit activities to achieve compliance with all regulatory, patient safety, infection control, and safety requirements.
Updates and maintains knowledge, skills and competencies related to area of practice and ages of patient population
Other duties as assigned.
Qualifications:
EDUCATION/EXPERIENCE
High School Diploma required.
Certified by State of Michigan as C.N.A. required
BLS certification required, or obtained within 60 days of hire.
Attends unit conferences, inservice programs and continuing education activities to meet the organization’s expectations.
Minimum of one year of clinical experience preferred.
KNOWLEDGE/SKILLS/ABILITIES
Computer competency, including Microsoft Office and Microsoft Outlook.
Knowledge of computer software programs.
Excellent oral and written communication skills.
Must be able to work well with the public and able to be tactful in often hectic and stressful situations.
Successful completion of Nursing Care Assistant Simulation Lab Sound judgment in handling confidential or sensitive issues and material.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Constant standing and walking
Frequent lifting up to 25 lbs.
Frequent sitting, lifting, carrying, pushing, pulling, twisting, reaching
Frequent handling, feeling, talking, hearing, near vision, midrange vision
Frequent far vision, depth perception, visual accommodation, color vision and field of vision
Occasional lifting up to 100 or more lbs.
Occasional climbing, balancing, stooping, kneeling, crouching and squatting
As a member of the Resource Team, it is expected that the Nursing Care Assistant (NCA) will strive to achieve the highest standards of excellence every day, demonstrating:
Exemplary Covenant Values, Outstanding Clinical Skills and Amazing Flexibility.
The Nursing Care Assistant (NCA) is responsible and accountable for a variety of clinical and supportive tasks and provides basic patient care under the direction of the Registered Nurse. The Nursing Care Assistant may be assigned patients to provide continuous observation and surveillance for patient safety.
Demonstrates excellent customer service performance in that his/her attitude and actions are consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:
Supports the organizations patient flow efforts through compliance to unit and Patient Services policies.
Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units.
Models Covenants Mission, Vision and Values of keeping our commitment to Extraordinary Care for Every Generation.
Communicates with patients and families in a professional, therapeutic, and courteous manner.
Demonstrates excellent customer service.
Has clinical and social contact with patients, including all age groups, and is able to appropriately assess, care for and treat them according to the guidelines as defined by Covenant HealthCare.
Assists with simple procedures and follows standard precautions.
May monitor patients via virtual monitoring system and utilize microphone headset to communicate effectively to monitored patients.
Performs vital signs, measures height, weight, head circumference and other data as requested.
Assists with feeding, collects urine and stool specimens, measures Foley and NG and wound drainage output.
Bathes patients, changes occupied and unoccupied beds, performs dressing and gowning and skin care.
Performs safety checks to include restraints, falls, and suicide precautions.
Ambulates, transports and positions patients with proper body mechanics, applying or utilizing special equipment as necessary.
Provides diversion activities, comforts and supports patients and their family members.
Assists the patient and family in learning appropriate self-care techniques within the scope of the Nursing Care Assistant.
Documents all patient care observations and interventions in the electronic record accurately, clearly, in a timely manner following all established policies.
Demonstrates awareness of legal issues in all aspects of patient care and unit function, and maintains patient rights and confidentiality and actively supports risk management activities.
Actively participates in quality management.
Participates in patient care and unit activities to achieve compliance with all regulatory, patient safety, infection control, and safety requirements.
Updates and maintains knowledge, skills and competencies related to area of practice and ages of patient population
Other duties as assigned.
Qualifications:
EDUCATION/EXPERIENCE
High School Diploma required.
Certified by State of Michigan as C.N.A. required
BLS certification required, or obtained within 60 days of hire.
Attends unit conferences, inservice programs and continuing education activities to meet the organization’s expectations.
Minimum of one year of clinical experience preferred.
KNOWLEDGE/SKILLS/ABILITIES
Computer competency, including Microsoft Office and Microsoft Outlook.
Knowledge of computer software programs.
Excellent oral and written communication skills.
Must be able to work well with the public and able to be tactful in often hectic and stressful situations.
Successful completion of Nursing Care Assistant Simulation Lab Sound judgment in handling confidential or sensitive issues and material.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Constant standing and walking
Frequent lifting up to 25 lbs.
Frequent sitting, lifting, carrying, pushing, pulling, twisting, reaching
Frequent handling, feeling, talking, hearing, near vision, midrange vision
Frequent far vision, depth perception, visual accommodation, color vision and field of vision
Occasional lifting up to 100 or more lbs.
Occasional climbing, balancing, stooping, kneeling, crouching and squatting
