What are the responsibilities and job description for the Lead Youth Engagement Specialist position at Covenant House California?
COVENANT HOUSE CALIFORNIA
Job Description
JOB TITLE: Lead Youth Engagement Specialist (Overnight)
REPORTS TO: Residential Manager LOCATION: Hollywood
PAY: $22.50/hour
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Drawing upon CHCs 30 years of experience serving young people, ages 18-24, CHC continues to meet young people where they are, accepting them for who they are and relentlessly engaging them, so that they can fulfill their dreams. Covenant House California offers an excellent benefits package, (effective date of hire), including medical, vision, dental, an EAP program, pension, tax deferred annuity and a generous vacation package.
POSITION SUMMARY:
Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have traumatic histories, identify as LGBTQ , are gender non-conforming and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all.
All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to- day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth.
Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day.
ESSENTIAL FUNCTIONS:
1. Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries.
2. Work directly with youth to triage a variety of basic needs and life coaching (i.e., field questions, enquire on needs, clarify the problem, provide resources, etc.)
3. Direct supervision of youth on-site, on outings and during meetings and appointments in the community.
4. Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries.
5. Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support.
6. Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youths situation.
7. Participate in supporting the on-call rotation during shift and help coordinate coverage as needed.
8. Develop knowledge of the current community and onsite resources available to youth.
9. Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs, incident reports and critical incident reports.
10. Function as Person in Charge (PIC), as designated.
11. Input youth information and daily touchpoints into HMIS and ETO.
12. Attend trainings, meetings and supervision as assigned.
13. Be timely and present at all scheduled meetings, trainings, and shifts.
14. Perform day to day operations and duties in accordance with established policies and procedures.
15. Provide supervision of the program, including oversight, safety and maintenance of the various areas of the facility.
JOB REQUIREMENTS:
EDUCATION: Bachelors Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required.
EXPERIENCE: Minimum of 1-2 years experience working with youth ages 18-24.
SKILLS: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community.
TRANSPORTATION: Must have a valid CA drivers license and good driving record. May need to transport clients/staff if required using agency transportation.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work occasionally in outside weather conditions. The noise level in the work environment is usually moderate to loud.
SUPERVISORY DUTIES: This position does not perform supervisory duties.
EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effective both orally and in written form.
Salary : $23
