What are the responsibilities and job description for the TLS CASE MANAGER (FULL-TIME) position at Covenant House California?
COVENANT HOUSE CALIFORNIA
JOB DESCRIPTION : TLS (Time Limited Subsidy) Case Manager
POSITION SUMMARY : Under the supervision of the Director of Transitional Living Programs, the TLS Case Manager is responsible for the provision of program development, implementation, and individual case management within the CHC Time Limited Subsidy Program. The essential functions of the position are to provide support in program development, housing navigation, and client case management. The TLS Case Manager Project Lead will work in partnership and collaboration with multiple agencies to help rapidly rehouse homeless youth who qualify through the CES youth pilot project. The Housing Navigator will maintain a caseload of 10-15 chronically homeless transitional-age youth, many of whom will also have multiple barriers (i.e. Serious Mental Illness, Substance Use Disorders, Chronic Health Conditions, frequent contact with law enforcement, etc). The TLS Case Manager will work with our youth from early rapport building, supporting them to the point where they are able to secure stable housing, case plan support throughout participation in the program, and then 6 months of aftercare. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California.
CLASSIFICATION : Full-Time non-exempt 40 hours per week
PAY RATE :
ESSENTIAL FUNCTIONS :
Provide case management services.
The goal at Covenant House California is to develop positive relationships with the residents through the effective utilization of the case management system. This system includes :
a. Intake :
- Welcome youth to the program;
- Review intake documentation
b. Full Assessment :
c. Individual Service Plan :
d. Rapid Rehousing Plan :
e. Documentation :
e. Case Review :
f. Group Facilitator :
Provide custodial supervision as follows :
Be on time and present for assigned shifts as well as all scheduled meetings, including off site community collaborative meetings, staff meetings, and trainings.
Perform duties as assigned to meet the needs of youth and ensure adherence to the program expectations. This includes, but is not limited to :
Other program duties as assigned by the Director of Transitional Living Programs and / or Director of Clinical Services. Such duties may include but are not limited to the following program areas : HOPWA, ILP, HMIS, charts / chart room, or other specialized contract duties.
JOB REQUIREMENTS :
EDUCATION : BA degree in Psychology, Sociology, Social Work or related field preferred.
EXPERIENCE : Minimum of 3 years of case management or relevant experience, preferably with homeless or runaway youth. Must be a self-starter and team player with the ability to work with other staff. Leadership skills and program development experience are preferred.
SKILLS : Knowledge of adolescent development, community resources, and case management skills. Must have good organizational skills and the ability to communicate with members, clients, vendors and the public. Communication with and about youth must reflect a strength based and trauma informed approach. Bilingual English / Spanish preferred.
