RESIDENT ADVISOR- Per Diem / Part Time

Description

GENERAL SUMMARY:

The role of the Resident Advisor is to advocate for and provide direct care services for youth seeking assistance from Covenant House New Orleans (CHNO). Resident Advisors ensure a welcoming and safe environment for all youth in accordance with the Covenant House Mission Statement, Five Principles, and Core Values.

DUTIES & RESPONSIBILITIES:

• Initiate and maintain positive, professional, and mentoring relationships with youth and staff in accordance with the Covenant House Mission, Principles, and Core Values.
• Promote a peaceful, healing environment by utilizing the principles and practices of trauma-informed care and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.
• Ensure that Covenant House New Orleans (CHNO) is a welcoming, safe, and secure “homelike” environment for youth receiving services.
• Spend time actively listening to youth and learning of their personal experiences and histories.
• Safeguard youth from physical, sexual, and/or verbal harassment and abuse, and from discrimination (based on gender, gender identity, sexual orientation, race, ethnicity, national origin, and religion).
• Take a proactive stance to ensure that youth are treated appropriately by other youth, staff, and guests of the agency.
• Welcome and assist new and returning residents to CHNO: address their immediate needs (shelter, food, clothing, etc.), complete intake in a timely manner, orient residents to the program and services available (including each youth’s rights).
• Participate in weekly case reviews and the development of resident’s case plans; provide support and guidance to residents (and Case Managers) in an effort to meet goals developed in individual case plan(s).
• Assist Case Managers in the follow-up of resident’s appointments, referrals, and case plans.
• Provide support to residents by actively engaging in classes, workshops, and activities, including safe transportation and supervision of off-site activities.
• Provide Life Skills training and direction to residents on topics including but not limited to:
  • Conflict Resolution and Problem Solving
  • Interpersonal Relationships
  • Self-Esteem and Self-Development
  • Wellness

• Assist in the reunification of homeless minors and young adults with their families/relatives, including contacting families and facilitating travel plans home (i.e. authorizing bus tickets through Greyhound). 
• Assist, monitor, and document residents’ self-administration of medications (i.e. recording medications on the individual resident’s MAR form).
• Complete all daily documentation by the end of each shift (i.e. intake packet, progress notes, transition notes, significant event forms, critical incident forms, floor and room inspection forms, etc.).
• Maintain accurate, up-to-date information in both electronic and paper case files on current and former residents, including ETO, HMIS, and other information systems as required.
• Maintain residents’ safety by assisting with any medical and/or other emergencies.
• Ensure the prompt evacuation of the facility in the event of a fire/fire drill or other emergencies.
• Ensure that the daily cleanliness/appearance of the facility and grounds are maintained by both residents and staff.
• Maintain awareness of physical environment and submit Maintenance Requests as needed.
• Attend all trainings (unless specifically excused by supervisor), and integrate information and tools into individualized tasks and responsibilities.
• Perform other job-related duties as requested.

Qualifications

EDUCATION, KNOWLEDGE, SKILLS & EXPERIENCE:

• Bachelor’s degree in social services preferred, OR a minimum of 2 years’ experience working with at-risk youth or special needs populations. Minimum of 2 years’ experience in a residential setting preferred.
• Prior background working with youth who have experienced homelessness, abuse/violence, or other emotional and behavioral challenges using a trauma informed approach.
• Knowledge of community resources and the skills to make referrals.
• Good oral and written communication skills.
• Ability to exercise sound judgment in crisis situations and to supervise youth, maintain order, and exercise authority in an appropriate manner.
• Ability to be flexible and adaptable to the needs of youth and the agency.
• Valid driver’s license.

Salary : $16