What are the responsibilities and job description for the Business Office Specialist - Shared Service position at Covenant Living?
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This position will have oversight of the community business office. They will act as a liaison between community leaders and Central Office Shared Services to help with monthly revenue and expense cycle management as well as support the monthly financial close. This position is expected to deliver outstanding accounts receivable results and customer service while maintaining a working relationship with all internal and external customers.
Prepare monthly private pay resident billing and hospice billing
- Cash receipts management; application to private pay accounts.
- Collection procedures of private pay accounts, per organization policy.
- Participate in third party billing by uploading ancillary charges.
- Answer resident / family billing questions
- Provide supporting statements / claims to LTC insurance providers, upon request.
- Audit changes to resident contact / financial information in billing software
Reporting :
Manage resident trust accounting and reporting, including documenting activity in database and generating resident statements.
Monitor use of petty cash on hand, ensuring drawer balances tie out to expected balances and facilitate the replenishment of funds. Process manual checks from petty cash account.
Oversee the credit card merchant program, device inventory management, documentation / reporting transactions, training staff on CC payment process.
Entrance Fee refund tracking and processing
Manage the Benevolent Care Application process :
EDUCATION AND WORK EXPERIENCE :
Required Degree : High School Diploma
Preferred Degree :
Associates / Bachelor's Degree in Business Administration
Experience :
KNOWLEDGE, SKILLS AND ABILITY :
For full time employees, we offer a generous benefits package that includes :
Life, AD&D
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
