What are the responsibilities and job description for the Centralized HIM Coordinator position at Covenant Management Systems, L.P.?
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/
PURPOSE
Supports daily clinic operations by reviewing, prioritizing, and delegating all incoming faxes to appropriate work queue. Collaborates with centralized team to provide coverage and workload support for all locations. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
- Collaborates with team to review all incoming faxes and follows appropriate workflow for each fax.
- Responsible for identifying faxes needed for immediate patient care needs.
- Responsible for identifying and labeling correct patient and provider associated with incoming records.
- Asserts and manages time efficiently to distribute support to all clinic accounts to support timeliness
- Ability to multi-task between different computer software and systems
- Keeps patient records and conversations confidential.
- Communicates effectively and timely with coworkers regarding work/workflow issues.
- Completes all work timely and efficiently.
- Contacts outside facilities to obtain missing information on documents.
- Ability to problem solve for technical issues
OTHER DUTIES AND RESPONSIBILITIES
- Attends meetings/training as required.
- Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or equivalent.
Preferred: One (1) or more years successful clerical experience and one (1) or more years previous experience within a health care administration setting. Working knowledge of documents retained within a medical record in an ambulatory setting.
Knowledge, Skills and Abilities
- Understanding of organizational workflows specific to a clinic setting.
- Flexible in daily assignments and able to cross-cover within an assigned work group.
- Ability to handle multiple projects simultaneously
- Excellent customer service skills.
- Excellent interpersonal & problem solving skills.
- Ability to work in a team environment.
- Ability to engage others, listen and adapt response to meet others’ needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent computer and keyboarding skills, including familiarity with Windows.
- Excellent verbal and written communication skills.
- Ability to perform job duties in a professional manner at all times.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
Work Schedule: Monday-Friday 7:30-4:00 (Remote opportunity once in person orientation complete.)
