What are the responsibilities and job description for the Director, Revenue Operations position at Coveo?
Join Coveo (TSX: CVO), an innovative company with customers and people at the core of its values. With ambitious plans to build, we're seeking a strategic and dynamic Director of Revenue Operations to lead our data driven efforts.
As the Director of Revenue Operations, you will play a critical role in shaping our GTM strategy, processes, and infrastructure. This position oversees the tools, analytics, and workflows that enable our sales organization to perform at its best. The ideal candidate will have a deep understanding of SaaS business models, strong analytical skills, and experience in leading high-performing revenue operations teams in a fast-paced environment.
As our Director of Revenue Operations, you will:
- Develop and execute sales strategies in alignment with company goals.
- Lead annual and quarterly planning processes, including forecasting, quota setting, and territory design.
- Collaborate with senior leadership to provide insights that drive business growth.
- Continuously improving sales processes to increase efficiency and effectiveness, and Implement best practices for lead management, pipeline development, and deal progression.
- Develop and maintain dashboards and KPIs to track sales performance, productivity, and revenue growth. Lead the implementation of data-driven forecasting and predictive analytics and provide actionable insights through data analysis to identify trends, risks, and opportunities.
- Develop and optimize the strategy for the sales tech stack (Salesforce CRM, sales enablement tools, etc.), driving adoption and integration to improve productivity and ensure data accuracy.
- Collaborate with Marketing, Finance, and Product teams to align strategies and optimize lead-to-revenue processes.
- Build, mentor, and lead a team of revenue operations professionals, fostering a culture of continuous improvement, innovation, and accountability.
Here's what will qualify you for the role
- 8 years in Revenue or Sales Operations, with at least 3 years in a leadership role within a SaaS or technology company.
- Experience supporting enterprise-level sales ops, marketing ops and customer success operations teams with complex sales cycles.
- Strong analytical and problem-solving skills with proficiency with Salesforce CRM and BI tools (e.g., Tableau, Looker). Having experience with other ops tools, like Marketo and Gainsaight are nice to have.
- Strong leadership with team development capabilities, excellent communication skills with great ability to lead relationships with key stakeholders.
- Results-driven, strategic thinker with a passion for operational excellence.
- Ability to thrive in a dynamic, fast-paced environment, while always learning and implementing change to support the business.
If that sounds exciting, you just might be the right fit! Send us your application, we want to know what you're all about!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
