What are the responsibilities and job description for the Accounts Receivable Collections Analyst position at Cowan Systems and Cowan Management?
Accounts Receivable Collections Analyst
About Us:
Formed in 1924 Cowan Systems is a subsidiary of Schneider headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one mans entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowans state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.
Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.
Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.
Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.
Our Mission:
At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.
Our Vision:
Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.
Our Values:
- Safety of our team drives every decision we make.
- An entrepreneurial spirit fostered by healthy work environments.
- Fiscal responsibility
- Exceptional Customer service
Cowan Culture:
At Cowan Systems LLC, our most valuable strength is our people with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.
Job Summary:
This person is responsible for the receipt and accounting of funds being paid to the organization ensuring all receivables are being collected timely and that our billing and operations teams are following the required procedures to ensure our invoices will be paid as billed. This position will be project driven based on our top accounts with the biggest receivables issues. This person will be responsible for fixing all internal issues and addressing customer issues with management to develop plans for resolving with customers.
Job Duties:
- Critically and analytically review the organization's billing processes to make sure they are in compliance with customer directives
- Ensure that the organization is complying with relevant processes to ensure timely collection of receivables
- Make recommendations on how to improve internal processes used by billing and collections for all assigned accounts
- Running reporting in Excel and analyzing the data presented to mitigate at risk receivables
- Call customer and problem solve processes between systems and interfaces specific to each entity.
- Assist, manage and finalize the collection efforts for all assigned accounts
- Conduct research to fix and resubmit all incorrectly received invoices to ensure payment will be received
- Review account issues with management
- Root cause analysis throughout all areas for improvement within each administrative department responsible for each account.
- Aid in the successful onboarding of accounts from a billing and collections perspective.
- Establish weekly cadences with billing and operations personnel who manage the accounts assigned.
Skills:
- Strong financial and analytical background with demonstrated ability to:
- Drill into data to identify root causes
- Turn data into actionable information
- Communicate results effectively to various levels of management
- Attention to Detail
- Ability to problem solve and critically think
- Superior organization, research, and time management skills
- Outlook email organization
- Ability to coordinate and work on numerous projects simultaneously with minimal supervision and keep track of ever-changing schedules and deadlines
- Advanced Microsoft Excel skills
- Astute, with strong business acumen, process orientated mindset and strong analytical skills.
- Effective listening skills listens to understand vs. to just respond. Continuous learner.
- Proactive: Brings new ideas and identifies best practices to the company that improve financial processes and controls.
- Must have strong technical skills, in addition to exceptional business judgment and the highest level of integrity.
- Must have ability to manage complex projects, set priorities, work independently, operate effectively with minimal oversight, and develop own conclusions.
Required Education and Experience:
- College Degree (accounting or finance degree preferred)
Employee Benefits:
- Hourly Rate: $25-$28.50 per hour (Depending on knowledge & experience)
- Full benefits - Medical, Vision, and Dental
- Life, Short- and Long-Term Disability
- PTO (sick & vacation) and 401K
Salary : $25 - $29