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HR Employee Benefits Manager

Cowan Systems and Cowan Management
Baltimore, MD Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 4/26/2025

Benefits Manager

About Us:

Formed in 1924 Cowan Systems is a subsidiary of Schneider headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.

Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.

Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.

Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.

Our Mission:

At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.

Our Vision:

Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.

Our Values:

  • Safety of our team drives every decision we make.
  • An entrepreneurial spirit fostered by healthy work environments.
  • Fiscal responsibility
  • Exceptional Customer service

Cowan Culture:

At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.

Job Summary

The Benefits Specialist is responsible for managing the benefits program for the company.

Essential Functions

  • In collaboration with HRBP, develop, implement and manage a comprehensive employee benefit package, considering factors like employee demographics and market competitiveness.
  • Manage relationship with benefit brokers, carriers and/or vendors to ensure all employee related benefit claim submission/issues are being handled/resolved in a timely manner; benefit programs are being executed in the manner stated within the summary plan document; and compliance requirements are being achieved.
  • Clearly communicate benefits information to employees through various channels, including new hire and annual enrollment periods, email communication, and benefit summaries.
  • Manage and examine quarterly reports in relation to benefit utilization, employee satisfaction, and plan performance to contribute to decision-making.
  • In collaboration with benefit broker, ensure all benefit programs adhere to all applicable laws and regulations, including reporting requirements.
  • Manage frontline benefit support by answering the HR phone lines and shared HR email group to respond to general employee benefit requests and inquiries about group benefits programs within same day.
  • Review, process and respond to Child Medical Support Orders and communicate mandatory deductions and benefit changes to Payroll Department.
  • Monitor data transfer process from the payroll system to ensure all employee terminations, transfers, status change (FT/PT) etc, are being processed accordingly within the benefit system.
  • Review and approve weekly transfer of newly elected benefit deductions and/or benefit deduction changes within payroll system.
  • Update employee personnel file to document/saved employee benefit changes/waivers. Collect and verify dependent proof of relationship certificates for dependent benefit coverage.
  • In collaboration with Leave Specialist, review and process benefit coverage changes, and/or track and process benefit premium payments in relation to employee approved leave status.
  • Coordinate and conduct New Hire employee benefits orientation.
  • Create weekly new hire listing in preparation for Driver Orientation.
  • New Hire Form I9 and E-Verify completion for all new hires.
  • Perform other HR functions/duties as assigned.

Required Skills and Qualifications

  • Comprehensive understanding of various benefit plans to include health, disability, and life insurance.
  • Familiarity with relevant employment laws and regulations in relation to benefits.
  • Previous experience in fast paced environment
  • Ability to multi-task and transition from one project to another
  • Intermediate Microsoft office suite (Word, Excel, Outlook) skills
  • Strong verbal and written communication skills to include composing business correspondence and communicating companywide information.

Education and Experience:

  • 7-10 years of benefits program management experience and knowledge.
  • Bachelor’s degree in business, human resources, or a related field.

Employee Benefits:

  • Yearly starting salary: $70,000-$80,000 (Depending on knowledge & experience)
  • Full benefits - Medical, Vision, and Dental
  • Life, Short- and Long-Term Disability
  • PTO (sick & vacation) and 401K

Salary : $70,000 - $80,000

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