Employee Onboarding Coordinator

About Us

Formed in 1924 Cowan Systems is a subsidiary of Schneider headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.

Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.

Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.

Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.

Our Mission

At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.

Our Vision

Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.

Our Values

• Safety of our team drives every decision we make.
• An entrepreneurial spirit fostered by healthy work environments.
• Fiscal responsibility
• Exceptional Customer service
  
  

Cowan Culture

At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.

JOB OBJECTIVE: Contribute to the efficient and seamless recruiting process for Cowan Systems by coordinating travel arrangements for new hires as well as incumbent drivers, while also managing the onboarding and orientation process for all new hires. Strive to enhance employee satisfaction and a professional, efficient and welcoming onboarding process.

Essential Job Functions

• Manage all onboarding paperwork to completion for each new hire pre-orientation
• Collect and upload all completed onboarding forms and documents in the ATS system used
• Advise the recruiting team on pre-employment drug screen and DOT physical status prior to orientation
• Coordinate driver travel and lodging for new hires and incumbent staff as needed
• Communicate travel plans to the appropriate parties
• Set up the orientation room every week for on-site orientations. Make sure orientation room is stocked with supplies/drinks/etc
• Ensure orientation runs smoothly and on time
• Collaborate with Safety department on new hire road testing to ensure new hires are where they need to be for testing
• Confirm new hires in orientation have all outstanding items (offer letter, Paylocity, drug screen/physical) completed – if not, assist driver with completing the needed items prior to the start of class
• Advise recruiting & supporting documents via email of any on-site orientation schedule changes and/or conflicts that occur during orientation
• Record/Track orientation cost – travel, lodging, meals, etc
• Assist Management with department expense reports
• Track driver referrals for each orientation week and provide to Driver Payroll Department
• Display a positive attitude in person and on the phone
• Provide excellent communication/service to new hires and supporting departments via phone and email
  
  

NOTE: This job description should not be construed to imply that these requirements are the exclusive standards to the position. Incumbents will follow any other instructions and perform any other related duties as may be required by the immediate supervisor.

Education, Experience, And Training Requirements For The Job

• Associate’s degree OR equivalent experience
• Strong telephone etiquette and skills
• Good organizational, multi-tasking skills
• Microsoft office skills-Intermediate (Word, Excel, Outlook)
  
  

EMPLOYMENT STANDARDS FOR THE JOB

• 1-2 years of relevant administrative experience
• Strong analytical skills.
• Effective interpersonal communication skills- oral and written.
• Must be able to effectively and accurately complete work with a sense of urgency.
• Possess effective organizational and prioritization skills to manage multiple tasks
• Ability to demonstrate professional and positive presentation of Cowan Systems, LLC and its mission to new hires
• Ability to maintain composure and react professionally during periods of stress.
• Demonstrate confidentiality standards and judgment in handling personal information.
• Must be self-motivated, able and willing to work independently and get results.
• Proficiency in various computer programs including Microsoft Excel, Word and Outlook. Willingness and ability to learn new software programs.
  
  

Employee Benefits

• Hourly pay: $20-$22 per hour (Depending on knowledge & experience)
• Full benefits - Medical, Vision, and Dental
• Life, Short- and Long-Term Disability
• PTO (sick & vacation) and 401K