What are the responsibilities and job description for the Market Manager, Field Sales position at Cox Communications?
The Market Manager, Field Sales is responsible to provide tactical leadership to a field sales force and through direct interface with third party partners such as Big Box retailers and Local Dealers to ensure goals and metrics are achieved through strategic planning, review, process development and implementation.
As the Market Manager, Field Sales, you will motivate and develop a team of Supervisors and Sales Reps through proven and innovative techniques to ensure successful goal attainment is achieved for assigned territory. The goal is to exceed revenue growth and profit objectives by maximizing sales to residential customers.
What You'll Do :
- Creates and develops a strong sales culture through effective leadership and vision.
- Meet or exceed sales objectives by coaching, developing, motivating, and encouraging sales team
- Plan and maintain head count for all responsible territory & channels
- Manages internal and external resources to meet or exceed customer and / or business expectations including but not limited to staffing and workload allocation.
- Analyzes and sets daily / monthly quotas for 3rd Party Retail channel and manages performance to those goals effectively, forecasting and communicating results accurately
- Develops and maintains strategic partnerships with 3rd Party partners to promote Cox services at point-of-sale.
- Drives self and team to deliver on every KPI within all distribution points.
- Develops sales incentive programs that drive results.
- Conducts routine sales analysis discussions with 3rd party local retailers to optimize sales opportunities.
- Monitors and analyzes sales performance, and takes accountability for driving improvements in sales revenue growth, sales productivity, sales quality, and optimization of customer satisfaction.
- Drives alignment, consistency, and cohesiveness in people practices, sales activities and overall performance management to achieve personal and department goals.
- Establishes and leverages strong business alliances with key internal and external partners to maximize channel effectiveness.
- Develops team members to promote career pathing and succession planning.
- Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport and using creative problem-solving skills.
- Assists in tactical and strategic business planning, develops, and implements processes to improve efficiency.
- Manage to OpEx Budget
- Monitors and ensures compliance with all company policies.
- Other job duties as assigned
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee :
Check out all our benefits.
Who You Are : Minimum
Preferred
USD 92,000.00 - 138,000.00 per year
Compensation :
Compensation includes a base salary of $92,000.00 - $138,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive / commission target of $21,180.00.
Benefits :
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations : Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Salary : $92,000 - $138,000
