What are the responsibilities and job description for the Residential Broadband Technician position at Cox Communications?
Company
Cox Communications, Inc.
Job Family Group
Technical Operations
Job Profile
Core Technology Tech I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
Work Shift
Compensation
Hourly base pay rate is $21.49 - $32.26 / hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and / or an incentive program.
Job Description
Communication needs connection, and vice versa. At Cox Communications, we're hiring a Residential Broadband Technician to focus on both. You'll be more than just a technician - you'll be a gateway to the world, connecting residential customers to services everywhere.
Want to provide a world-class customer experience, make valuable connections and grow your career? Read on!
What's In It For You?
That's a great question. We're glad you asked because we love our answer and think you will too. Here's a little taste of our best-in-class benefits package and award-winning employee culture :
- We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work / life balance at Cox, with accommodating work schedules and flexible time-off policies.
- New hires in this market are paid a starting hourly rate of $23.41 and are eligible for a top-notch bonus & incentive plans.
- We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance.
- You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness and more.
- Looking to grow your family? Rest assured you'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
- Our employees enjoy discounts on computers, entertainment, travel and more.
Continuing education and professional development are important, and at Cox we offer both.
Our benefits packages are designed to support your unique needs for health and happiness. As an employee, you'll be able to explore our myriad benefits and select the ones that best support you and your family.
What You'll Do
You'll turn frown into smiles as you show up to install or repair our residential products and services.
You'll work fast and efficiently without sacrificing quality. This is what you love to do, and you do it very well! Here's a peek at your responsibilities :
company performance standards.
Who You Are
You are all about connecting our customers to a world of possibilities and wonders. You have a broad skillset and strive for excellence in everything you do.
Here are some specific things we require you to have :
Minimum
Preferred
Physical Requirements
1AA ladder - 375 pounds (inclusive of body weight, tools, equipment, PPE, etc.) Tools and equipment weigh approximately 50 pounds
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Salary : $21 - $32
