What are the responsibilities and job description for the Lead Cloud Engineer (RapidScale) position at Cox Enterprises?
At RapidScale , exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
The Lead Cloud Engineer will be responsible for maintaining the overall health of RapidScale managed cloud services within the Architecture team. The position will be a key factor in supporting development, growth, and stability of RapidScale’s domestic and international data centers, specializing in advanced troubleshooting, documentation, and management of core Storage, Compute and Virtualization platforms.
Primary Responsibilities and Accountabilities :
- Maintain and help develop multiple cloud environments within RapidScale’s infrastructure (Compute, Storage, Virtual Network, Hypervisor, Backups, DR, and Monitoring).
- Facilitate resolution of trouble tickets escalated to the Architecture team when necessary.
- Execute initiatives to reduce failures, defects, and improve overall performance.
- Document procedures, and processes for use by other cloud operators.
- Provide support for other Engineers and Architects on the team.
- Works closely with Architects, Security and Compliance to patch, address and mitigate vulnerabilities, and compliance requirements.
- Implement Architecture designs and updates.
- Ensure proper monitoring and alerting configuration of infrastructure components.
Minimum :
The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; or 10 years’ experience in a related field
Preferred :
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
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