Vehicle Operations Support Specialist (2024-8015)

Cox Automotive is searching for a talented Vehicle Operations Support Specialist in Phoenix, AZ! The Vehicle Operations Support Specialist is responsible for various administrative duties including data entry, order processing, and customer comunication.

Cox Automotive is a leading provider of automotive products and services, offering a wide range of solutions to dealers, manufacturers, and consumers. With a focus on innovation and customer service, Cox Automotive helps clients navigate the ever-changing automotive industry landscape. From digital marketing and software solutions to vehicle remarketing and logistics, Cox Automotive is dedicated to driving the future of the automotive industry.

This is a 12-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.

• Monday - Friday; 40 hours per week
• This is a hybrid role in Phoenix, AZ

Responsibilities of the Vehicle Operations Support Specialist:

• Data entry- Updating fields such as name, address, account numbers, Auction ID’s, price, and much more.
• Process and enter transportation orders via computer applications.
• Follow up to ensure orders are correctly submitted and update incorrect or deficient information and/or data.
• Create spreadsheets or organize existing data to track important customer orders.
• Handle inbound and outbound phone calls to customers.
• Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained.
• Professionally note and document orders to communicate between systems and external clients.
• Clear order enrichment failures.
• Perform other tasks and duties as directed by the department manager or Supervisor.

Qualifications of the Vehicle Operations Support Specialist:

• High school diploma / GED required.
• Accurate typing and data entry skills.
• Able to manage multiple tasks in a fast-paced environment.
• Highly adaptable to process and system changes.
• Must be detail oriented with good judgment and problem-solving skills.
• Effective time management and self-starter.
• Able to initiate and manage a mixture of outbound and inbound calls, emails and SMS.
• Strong knowledge of Microsoft Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Able to demonstrate empathy and de-escalate frustrated clients and vendors
• Transportation or general automotive experience a plus.
• Must be persistent to obtain all info to confirm order requirements.

• $16 per hour (Paid Weekly)

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This job posting is for a temporary role as an employee of Atrium on assignment at Cox.  The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employees to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at coxrecruit@atriumworks.com. Please include the job title in the subject of your email.

NO C2C OR THIRD-PARTY VENDORS

Salary : $16