What are the responsibilities and job description for the Administrative Assistant - Risk Management position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Summary
The Administrative Assistant provides administrative support to the Legal and Risk Department leadership team and reports to the Administrative Director of Risk and Insurance. Duties include but are not limited to: answering phones and triaging calls, answering the department door, meeting coordination and preparation, maintaining meeting minutes, policy and procedure writing/editing, website content maintenance, resource coordination, creating and filing routine reports, database maintenance, supply and equipment ordering, and monitoring department-wide compliance requirements.
Additionally, this role is responsible for processing automobile claims, paying and processing invoices, facilitating medical record requests for claims and litigation, facilitating legal holds, developing the Legal and Risk On-Call schedule, responding to BBB and AG complaints, and processing Certificate of Insurance coverage requests. The Administrative Assistant will also serve as a resource to leadership staff and other departments in tracking down information and resources.
The Administrative Assistant will assist the leadership team in being organized and effective. To be successful in the role, the Administrative Assistant, must be attentive and assertive while always being polite and professional. The individual must be proactive and resourceful with a genuine desire to meet the needs of others and help the department succeed.
Job Requirements
Education
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- Required: High School Diploma
- Preferred: Associates or higher degree
Experience
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- Required: At least 1 year prior customer service experience
- Preferred: Prior administrative/office coordinator experience
Skills
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- Ability to handle confidential information
- Assertive while maintaining a professional and polite demeanor
- Desire to be proactive and create a positive experience for others
- Excellent organizational skills
- Excellent writing skills for document creation and editing
- Strong computer skills with proficiency in Word and Excel
- Strong attention to detail
- Resourceful in researching/tracking down information
Licensure/Certification/Registration
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- N/A
