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Assistant Director IT Operations - Enterprise Technology & Systems Management

CoxHealth
Springfield, MO Full Time
POSTED ON 2/4/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Assistant Director IT Operations - Enterprise Technology & Systems Management position at CoxHealth?

Summary

 

  • Best in Class Work Environment
    • 5x Modern Healthcare Best Places to work
    • America’s Greatest Workplaces 2023 – Newsweek
    • Best Employers for New Grads 2023- Forbes
    • Greatest Workplace for Women 2023 - Newsweek
  • Benefits
    • Robust, fully customizable benefits package including Medical/Vision/Dental and more!
      • No cost eCare visits
      • Employer-provided mental health services for employees and eligible family members
    • Retirement with employer match 
    • Tuition discounts and reimbursement available for continuing your education
    • Free and convenient parking
    • CoxHealth Fitness Center and Child Care discounts
    • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
  • Job Summary
      • The Assistant Director of Enterprise Infrastructure and Technical Services will lead the teams responsible for managing and optimizing enterprise technical applications, including Imprivata, VMWare, Citrix, and key Microsoft solutions such as Active Directory, Teams, Outlook, Intra, and Intune. In addition to overseeing these critical systems, this role will also drive the strategy and operations for the enterprise's data centers, ensuring robust infrastructure performance, reliability, and scalability across the organization.
  • Job Requirements
    • Education
      • Preferred : Bachelor’s degree in computer science, information technology, or a related field or equivalent experience. 
    • Experience
      • Required: Minimum of 6 years of progressive experience in IT, with at least 4 years in a leadership or managerial role. 
    • Skills
        • Provide leadership and oversight to the IT department, ensuring efficient and effective delivery of IT services and solutions.
        • Manage and optimize staff resourcing to enhance team performance and project outcomes.
        • Develop and implement IT architecture best practices to ensure a scalable, secure, and robust IT infrastructure.
        • Supervise technical teams, providing guidance and support to ensure high-quality performance and professional development.
        • Collaborate with IT leadership to develop and execute IT strategies that support business objectives.
        • Oversee IT operations, identifying areas for improvement and implementing best practices for operational efficiency.
        • Implement and enforce IT policies and procedures to ensure compliance and operational excellence.
        • Monitor and analyze system performance, ensuring the reliability and scalability of IT systems.
        • Maintain strong vendor relationships and manage vendor contracts and negotiations.
        • Ensure adherence to IT governance frameworks and industry best practices
    • Licensure/Certification/Registration
      • N.A.
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