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Clinic Office Assistant - Family Medical Care Center

CoxHealth
Springfield, MO Full Time
POSTED ON 4/10/2025 CLOSED ON 4/14/2025

What are the responsibilities and job description for the Clinic Office Assistant - Family Medical Care Center position at CoxHealth?

Summary

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.
  • Named one of America’s Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Summary

Provides a variety of clerical and filing duties in the physician office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, scanning outside medical records into our system, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affects reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team-building and leadership skills. Acts as the team lead to answer training or patient issues if manager is not available.

Job Requirements

  • Education
    • Required: High School Diploma or Equivalent
  • Experience
    • Preferred: 1-2 years of previous medical office experience
  • Skills
    • Excellent verbal and written communication skills
    • Able to work independently and collaboratively in teams
    • Proficient Computer skills
  • Licensure/Certification/Registration
    • N/A
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